Systems Quality Engineer - Post-market (hybrid)

Your opportunity

By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation – which can cause stroke, heart failure, and other heart-relatedcomplications.

Kardium’s mission is to deliver the best treatment for atrial fibrillation. To achieve this, we have developed The Globe® Pulsed Field System – we have a fantastic technical team that has developed a product with strong, unique, and customer-valued differentiators versus other solutions on the market. We have built connections with key opinion leaders who are already using the Globe System and are helping to tell our story.

We have obtained FDA approval and officially begun the commercial launch of the Globe® Pulsed Field System. This is a pivotal and exciting time in our journey, as we bring this life-changing technology to patients!

As a Systems Quality Engineer, you will investigate feedback and conduct technical investigations into product behaviour relative to requirements. This role is well suited to someone who enjoys solving technical problems, working though details, understanding how complex systems behave, and finding ways to make them better. You will collaborate cross-functionally to drive product and process improvements.

Please note, this opportunity is a hybrid work arrangement, located in Burnaby, BC.

Meaningful work you will be a part of

Your responsibilities will include:

• Perform and document technical investigations into product feedback and complaints, with a focus on software, system, and hardware/software interaction issues
• Review system recordings, log and configuration files, software logic, and product requirements to determine whether the system behaved as intended
• Characterize reported issues, identify trends, and assess potential product risks
• Perform root-cause investigations and translate findings into recommendations that improve product performance and reliability
• Partner with Engineering, Manufacturing, Test, Quality Engineering, Risk Management, and subject matter experts to evaluate technical evidence and support investigation conclusions
• Develop scripts or data analysis tools to support investigations, assess system performance, and analyze large technical datasets

What you bring to the team

Our Kardium team is smart, creative, and passionate about creating cutting-edge medical devices to help improve people’s lives. We work within a collaborative environment based on trust and respect. And we understand that only by working together can we solve the unsolvable.

You will be successful in this role because you possess these attributes:

• Bachelor’s degree in Software, Mechatronics, Electrical, Biomedical Engineering, or a related engineering field

• Minimum 5 years’ experience in software, systems, design, or quality engineering, ideally in medical devices or another regulated, high-reliability industry

• Hands-on experience investigating complex software or system-level issues using technical evidence to assess product behaviour against requirements
• Practical experience with programming, scripting or data analysis using MATLAB, Java, C, or similar languages

• Working knowledge of electrical signals, electrical design principles, and electrical failure modes
• Strong written and verbal technical communication skills, including the ability to create clear documentation and share technical information effectively
• Ability to work collaboratively with cross-functional teams and subject matter experts to support technical problem solving

• Self-motivated and curious, with the ability to work both independently and as part of a team

Compensation

Kardium has listed the total cash compensation range (base salary + 5% Retirement Savings Plan contribution) that we expect to pay applicants for this role, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, and business or organizational needs. For candidates with more or less experience than listed above, the pay range will be adjusted.

As a permanent employee, you will also participate in Kardium’s stock option plan.

• $94,000 - $114,000 (CAD Annually)

Your Benefits & Well-being

 The total cash we’ve listed for this position includes a base salary, plus an annual contribution to a Retirement Savings Plan account to help support your financial goals.

 Comprehensive medical & dental coverage for all permanent employees – effective as of Day 1, with no waiting period.

 Work-day flexibility – we offer a flexible work environment for daily working hours. In addition, we provide 3 personal days per year.

Support for you (and your dependents) overall well-being.

 Family building – we provide top up for maternity leave, adoptive leave, andparental leave for non-birthing parents. Employees can also enroll in benefit coverage for fertility drug treatment.

 Career progression and learning support.

Professional membership support.

Life at Kardium

What makes us a great place to work?

1. Our Purpose
2. Our People
3. Our Culture

At Kardium, we embrace diversity of background, experience, and perspective and we’re committed to inclusion and equity at every level. We encourage applications from all qualified candidates who represent the full diversity of all communities.

We collaborate with Employee Resource Groups (ERGs), as volunteer-led groups who share a common dimension of diversity and come together to provide support, education, and other opportunities across Kardium. Examples of our ERGs include Women ERG, Pride ERG, Race Ethnicity & Cultural Heritage (REACH) ERG, Truth & Reconciliation ERG, Persian ERG, Chinese ERG, Barangay Kardium (Filipino) ERG, Irish ERG, Brazilian ERG, and Early Career at Kardium ERG.

As part of your application, we encourage you to note if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). There will be an optional section in the application form where you can provide this information to the recruitment team.

And our employees think we are great too – check outGlassdoorto learn more!