Catering Sales Manager

The duties of the Catering Sales Manager include, but are not limited to the following:

· Assist in booking and finalizing catering contracts.

· Up selling on food and beverage and space requirements, up sell food, beverage and space requirements to maximize revenues.

· Effective communication by telephone, and written correspondence (contracts, confirmation letters, follow up letters).

· Communicate Catering Contracts requirements and last-minute requests or concerns to the appropriate departments throughout the hotel.

· Ensuring proper problem-solving skills are practiced.

· Reviewing and modifying the “Weekly Catering Summary”.

· Completing Weekly Catering Activity Planner.

· Ensuring any incoming contracts is being maintained on a daily basis.

· Follow up on all inquiries to ensure maximum bookings.

· Familiarizing with all responsibilities and procedures in the Catering Office.

· Must ensure all proper procedure for billing and credit approval are completed.

· Ensuring that all company guarantees are completed 72 hours prior to their meeting or function.

· The Catering Sales Manager must complete a follow up call on his/her booking to ensure total guest satisfaction.

· The Catering office must never be left unattended, catering hours Monday – Saturday 8:30 am to 5:30 pm.

· Any other miscellaneous duties as required.

· Fully detail all Room Set Up, Food & Beverage and Audio-Visual Requirements on contract Sales Agreements.