Immigration Support Advisor

About the Role

As the Immigration Support Advisor, you will provide immigration guidance to prospective and current international students, supporting them throughout the admissions process and advising on temporary residence applications, study and work permits, and maintaining legal status in Canada in accordance with federal immigration regulations.

Success in this role requires strong knowledge of Canadian immigration legislation, exceptional communication and problem-solving skills, and the ability to interpret and apply immigration policies accurately while providing timely, professional, and student-focused support.

Title: Immigration Support Officer
Type: Full-Time, Permanent
Department: Student Recruitment
Reporting to: Director of Student Recruitment
Location: Toronto, Ontario (Hybrid)
Existing Vacancy: Yes
Compensation Range: $65,000 - $75,000 annually

Why Join IBU

Located in downtown Toronto, IBU is one of Canada's fastest-growing universities, offering a dynamic academic and professional environment driven by innovation, research, and academic excellence. By joining IBU, you will have the opportunity to make a meaningful impact on the international student experience while contributing to the university's continued growth and success.

What You'll Do

• Support prospective international students throughout admissions and study permit applications.
• Provide timely, accurate immigration advice on temporary residence applications and general permanent residence pathways.
• Maintain knowledge of IBU programs, student services, international admission requirements, and academic policies.
• Interpret and apply relevant immigration regulations, procedures, and policies to student cases and complex inquiries.
• Stay current on IRPA, IRPR, and related regulatory changes to ensure compliance and maintain RCIC competency.

This is a hybrid role based in Toronto, requiring in-person attendance as needed.

What You Bring/Who You Are

• University degree required with 3+ years of experience in immigration advising, preferably with students at the post-secondary level.
• Licensed Regulated Canadian Immigration Consultant (RCIC) is required.
• Excellent interpersonal, oral, and written communication skills; ability to effectively communicate and interact with all individuals with integrity, empathy and sincerity.
• Superior organizational skills and ability to multi-task.
• Ability to manage stress and thrive in often demanding situations.
• Must be deadline-driven, goal-oriented and a problem solver.
• Proficient in standard Microsoft applications and productivity tools.
• Display professional work ethic and exemplary behavior while respecting provincial and federal regulations

Additional Information

To support the overall well-being and success of our employees, IBU offers a comprehensive Total Rewards package, which may include the following, based on role eligibility: 

• 100% employer-paid extended Health & Dental benefits 
• 24/7 access to an Employee and Family Assistance Program (EFAP) and virtual healthcare services
• Life, Accidental Death & Dismemberment (AD&D), and Long-Term Disability insurance
• Competitive paid time off, starting at three weeks 
• Tuition Benefit Program 
• Access to preferred corporate membership rates with GoodLife Fitness 
• Engaging employee appreciation and community-building events