Job Description Summary

The Engineering Technician performs complex assignments in support of product development within a cross-functional environment. This position serves as a key technical resource for the team, responsible for end-to-end support of new product introductions and product support, including equipment assembly, test preparation, advanced system-level troubleshooting, and the integration of AI-driven tools to enhance development and diagnostic efficiency.

Job Description

Roles and Responsibilities

• System Assembly & Construction: Perform complex assembly for both prototype and production units while building and evaluating sophisticated engineering models.
• Advanced Troubleshooting: Conduct comprehensive fault analysis at the subsystem and system levels, leveraging AI diagnostic tools to resolve complex multi-variable issues.
• Testing & Validation: Prepare and execute diagnostic procedures, verifying the accuracy of AI-drafted test protocols against real-world hardware performance.
• Design Optimization: Conduct rigorous diagnostic testing and implement necessary corrections to improve existing designs, processes, and intermodule dependencies.
• Technical Documentation: Support the creation of engineering, manufacturing, and service documentation to ensure operational clarity.
• Operational Support: Provide ongoing technical support for production and field service operations to maintain high-quality system performance.
• Quality Monitoring: Monitor defect trends, communicating critical technical issues to the engineering team.
• Mentorship & Knowledge Sharing: Support training materials development and provide technical guidance to team members, utilizing AI tools to rapidly reference procedures and best practices.

Required Qualifications

• Educational Foundation: Bachelor’s degree in Electrical Engineering or an equivalent combination of formal education and hands-on technical experience.
• Professional Experience: Minimum of 4 years in a hardware-focused technical role, with a proven track record in high-complexity environments.
• System-Level Diagnostic Expertise: Demonstrated ability to perform advanced troubleshooting across complex, multi-variable subsystems and integrated systems.
• Digital Proficiency: Advanced proficiency in navigating, utilizing, and modifying computerized work systems, including the integration of AI-driven diagnostic and documentation tools.

Desired Characteristics

• Proactive Problem-Solving: Ability to independently identify technical issues, draw logical conclusions, and implement practical solutions with minimal guidance.
• Applied Technical Proficiency: Hands-on experience with standard electronics lab equipment and a solid grasp of testing methods to validate hardware performance.
• Technical Communication: Capability to interpret complex technical information and translate it into clear, effective verbal and written communication for the team.
• Continuous Learning Mindset: An active interest in staying current with emerging technology and a willingness to adopt new tools, such as AI-assisted workflows.
• Collaborative Autonomy: Proven capacity to manage tasks independently while effectively prioritizing work and supporting team goals.

Additional Information