HR Analyst - Employee Services

Position Overview

Build a career that supports people and powers communities. At FortisBC, our people are at the heart of everything we do. We're looking for a detail-oriented and collaborative HR Analyst to join our Employee Services team.

Reporting to the Manager, People Analytics & HRIS Optimization, you'll play an important role in supporting employee programs by ensuring people-related information is accurate, reliable, and delivered in a timely manner. You'll help maintain high-quality data, support reporting needs, contribute to process improvements, and provide operational support for key employee total rewards programs.

This is an exciting opportunity for someone who enjoys problem-solving, continuous improvement, and working with a variety of stakeholders in a fast-paced environment.

In this role, you will:

• Support the delivery of employee programs by maintaining accurate employee information and records.
• Provide guidance and support to employees and internal stakeholders regarding people-related processes and programs.
• Prepare and deliver reports and insights that support operational and business decision-making.
• Participate in audits, reviews, and activities that ensure data quality, accuracy, and compliance.
• Identify opportunities to improve processes, enhance service delivery, and support continuous improvement initiatives.
• Collaborate with cross-functional teams to support projects, system enhancements, and organizational priorities.
• Help maintain the integrity and confidentiality of employee information while ensuring a high standard of customer service.
• Provide operational support across Employee Services and Total Rewards programs, contributing to the successful delivery of departmental priorities and services.

What it takes:

• A diploma in Human Resources Management or a related discipline, combined with relevant experience.
• Experience supporting HR, employee services, benefits, payroll, pension, or Total Rewards programs.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and a commitment to accuracy.
• The ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Strong communication, collaboration, and relationship-building skills.
• A customer-focused approach with sound judgment and discretion when handling confidential information.
• Experience working with SAP and other HRIS systems, reporting tools, and advanced spreadsheet tools. applications.