Deposit Operations Technician (bilingual)

Howyou’llmake an impact

Bring accuracy,a strongoperations mindsetand prioritization to a fast-moving, service-driven loan operations environment. As a Deposit Operations Technician,you’llprotect the integrity of customer accounts by verifying andmaintainingbank account details, applying cheque and wire payments correctly, and completing a variety of loan adjustments and maintenance requests. Working efficiently within established controls,you’llreconcile discrepancies quickly, manage exceptions by researching variances and documenting outcomes, and follow escalation protocols to keep workaudit-ready.You’llshift seamlessly between competing priorities and shared queues,responding to urgent items, keeping SAP/Worklist updates complete andtimely, and communicating clearly with internal partners. 

In this collaborative team, your willingness to pitch in wherever needed,maintainorganized tracking, and contribute ideas for continuous improvement will help ensure our customers stay current and our partners can rely on consistent service coverage through to end of day.

Whatyou’lldo

• Process and review cheque and electronic payments to customer loan accounts

• Validate customer information, reconcile payments, and mitigate processing risk

• Complete loan-related adjustments and maintenance requests

• Prepare and record accounting entries related to cash and cheque deposits

• Communicate payment and adjustment information to internal partners

• Respond to payment and adjustment-related inquiries from internal teams

Whatyou’llbring to the team

Required qualifications:

• Adegree in accounting, commerce, or business administration, or a two-year diploma or certificate with two years of related experience (or equivalent combination)

• Knowledge of payment processing, reconciliations, and adjustment processes

• General understanding of accounting practices

• Experience working with financial systems and software applications

• Strong attention to detail, organization, and ability to manage multiple priorities

• Intermediate oral and written communication skills in both official languages (English and French).

Preferred qualifications:

• Experience with SAP or similar financial systems 

• Previousbanking experience 

Not sure you meet every requirement? We encourage you to apply anyway.

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