Product Specialist (LV-MCC & Aftermarket)

What you’ll do:

The MCC Product Specialist is responsible for supporting the quotation, application, and technical execution of low-voltage (LV) distribution products, Motor Control Centres (MCCs), and aftermarket solutions for customers in the nuclear industry. This role develops engineering packages, supports custom MCC projects, provides technical solutions for installed equipment, and assists with reverse engineering of legacy systems. Working closely with customers, consultants, channel partners, and internal teams, the Product Specialist drives profitable growth, supports sales initiatives, and delivers technical and commercial expertise throughout the project lifecycle.

Within this function, support for current generation MCCs and legacy installed base MCC will also be a requirement under the guidance of the LV-MCC Product Manager. 

Essential Functions: 

• Providing a substantial value proposition for our LV-MCC and aftermarket offering
• Prepare sales proposals and value propositions to satisfy customer needs and expectations.
• Prepare engineering packages including schematic control design, Product description, bill of material and layouts. 
• Provide product and technical Information to nuclear industry customers and utility customers.
• Establish and maintain the highest possible commercial relations with present and potential customers (internal and external) by gaining intelligence of our customer’s business and sharing pertinent knowledge of Eaton product lines, marketing tools, and strategic plans.
• Work with both internal and external teams to improve customer experience.
• Respond to field sales and customer channel inquiries including technical clarifications, price, lead time, and Eaton’s selling policy. 
• Provide product and technical Information to our sales channel contacts upon request to support generation of sales for markets served.
• Understand, and be responsive to, market conditions and competitive activities, communicate such information internally to drive corrective strategies. Promote Eaton products and services to optimize sales volume, product mix, and profitability.
• Demonstrate the ability to professionally manage a high level of daily customer requests through email, chat, and telephone calls while performing other required tasks.    
• Perform all job functions with adherence to Eaton's Values and Philosophy, as well as Safety and Environmental standards.

Qualifications:

Basic Qualifications: 

• Degree or Diploma in Electrical engineering
• Minimum 1 year experience with MCC quotation and aftermarket quotes for low voltage distribution products.
• Minimum 1 year experience generating engineering packages.
• Experience with AutoCAD.
• Ability to read and interpret multi-discipline engineering single line drawings .
• Must be legally authorized to work in Canada without company sponsorship.

Preferred Qualifications: 

• Technical experience in the electrical industry.
• Ability to read and interpret a broad range of electrical drawings, wiring diagrams, technical specifications, and commercial documents.
• Electrical engineering control schematic design experience.  
• Prior experience in roles such as Customer Order Engineer, Product Engineering Specialist, Inside/Outside Sales Representative, or Project Management Solution Specialist.

Skills:

• Strong understanding of electrical distribution products at the component and final assembly levels.
• Familiar with quoting electrical product
• Attention to detail in all aspects of product development, configuration, and pricing disciplines.
• Ability to identify and assess risk associated with large and major project execution.
• Ability to perform assigned duties in a team atmosphere.
• Strong knowledge of competitor capabilities, market conditions, and market channels.
• Extensive knowledge of electrical and business codes, commercial transactions, and selling/pricing policies.
• Ability to communicate effectively with customers, consultants, channel partners and Eaton personnel at all levels.