Solutions Architect

Job Description:

We're looking for a Solutions Architect to partner with some of the world's most recognized brands and help them unlock the full power of the Adobe ecosystem. In this highly visible role, you'll lead discovery workshops, build strategic roadmaps, develop compelling business cases, and design innovative solutions that accelerate digital transformation.

This is not a hands-on implementation role. It's an opportunity to become a trusted advisor, strategic consultant, and solution visionary who helps clients connect technology investments to measurable business outcomes.

What You'll Do

Lead Discovery & Shape Strategy

• Facilitate executive and stakeholder discovery workshops
• Assess technology maturity, organizational challenges, and capability gaps
• Identify opportunities across content supply chain, customer data, personalization, and journey orchestration
• Translate technical findings into clear business value and actionable recommendations

Design Future-State Solutions

• Develop strategic roadmaps that maximize value realization and support business objectives
• Architect solutions across Adobe Experience Cloud and broader marketing technology ecosystems
• Create compelling presentations, architectural diagrams, integration concepts, and business cases
• Quantify value through ROI, efficiency gains, reduced risk, and time-to-market acceleration

Partner with Sales & Client Teams

• Collaborate with Adobe sellers, account leaders, and technical SMEs
• Support business development efforts through solution positioning and technical storytelling
• Help identify Adobe licensing and growth opportunities
• Build client confidence through strategic consultation and thought leadership

Drive Innovation

• Stay at the forefront of Adobe technologies, AI capabilities, and digital experience trends
• Advise clients on emerging solutions including content supply chain, customer data platforms, personalization, analytics, and generative AI
• Create reusable frameworks, business case models, and discovery approaches that scale across engagements

What Success Looks Like

You thrive when you're:

• Solving complex business challenges
• Influencing executive stakeholders
• Connecting business strategy with technology solutions
• Building roadmaps that clients can actually execute
• Turning technical concepts into compelling business narratives

What We're Looking For

Experience

• Experience in solution architecture, technical consulting, pre-sales, or enterprise transformation leadership
• Proven background leading discovery workshops and executive stakeholder conversations
• Experience building business cases, ROI models, and transformation roadmaps
• Deep understanding of customer data, marketing technology, analytics, workflow management, or digital experience platforms
• Experience partnering closely with sales organizations and account teams

Adobe & MarTech Expertise

Experience with multiple Adobe solutions and adjacent technologies, including:

• Adobe Experience Platform (AEP)
• Adobe Journey Optimizer (AJO)
• Customer Journey Analytics (CJA)
• Adobe Experience Manager Assets (AEM Assets)
• Workfront
• GenStudio
• Customer data, identity, personalization, and analytics platforms

Traits That Stand Out

• Strategic thinker
• Exceptional communicator
• Executive presence
• Collaborative leader
• Business-first mindset
• Naturally curious about emerging technology and AI

Why Merkle & dentsu?

At Merkle, you'll work alongside industry-leading practitioners helping enterprise organizations solve their most complex customer experience, data, content, and marketing challenges. You'll have the opportunity to influence digital transformation programs, shape multimillion-dollar initiatives, and drive meaningful business outcomes for global brands.

Additional information 

 Vacancy: Is this posting for the purposes of filling an existing vacancy? Y/N

The salary range for this position is  $135,000 CAD -$150,000 CAD. Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees. 

 AI Disclosure: dentsu utilizes artificial intelligence tools as part of its recruitment process. During the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools. 

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process. 

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