Inventory Control Coordinator

Inventory Control Coordinator

Position Summary

Reporting to the Manager Materials & Logistics, the Inventory Control Coordinator is focal point for coordinating inbound priority list for the warehouse, the investigation stock variances, coordination of the Non-Conformance Report (NCR) material, inventory adjustments, scrapping and providing updates on parts impacting customer orders. Responsible for ensuring inventory control and accuracy through compliance to process & procedures and coordination of root cause analysis and corrective action to support continuous improvement. Will require an aptitude for understanding supply-related issues and business needs, integrating, and analyzing data sets from various sources, following materials management processes and procedures both internally and with third parties, and executing ongoing management of company inventory. The Inventory Coordinator will work closely and build positive relationships within the supply chain, aftermarket, finance, and operations teams.

Tasks and responsibilities

• Focal point for coordinating inbound/outbound order escalation priority lists with the warehouse.
• Focal point for administering the Non-Conformance Report (NCR) process for parts that are flagged as an issue in receiving and assigning the actions to the appropriate functions (Quality, Procurement, other) for resolution.
• Prime for scrapping inventory, including the financial approval process, completing scrapping transactions, closing the NCRs, and the controlled disposal of materials.
• Focal point for supporting the cycle counts across the distribution centers located in Calgary, Amsterdam, Singapore, and Sydney, with root cause analysis and corrective actions for inventory adjustments.
• Focal point for coordinating with CSRs, quality and the warehouse on customer order/part escalations and providing consolidated updates on part availability impacting customer orders.
• AOG and expedited order tracking through entire flow to order fulfilment, including kitting, DCS/Ratable program.
• Focal point for Return Material Authorization (RMA) process with timely processing of customer returns and root cause analysis on shipped related issues with corrective actions.
• Support customers drop shipment process and virtual transactions to support goods receipt and shipment in IFS. Includes investigation and reconciliation of inventory balances in the IFS virtual warehouse locations with inventory adjustments as required following the cycle count process.
• Train to become a Subject Matter Expert (SME) on IFS functionality and processes supporting warehouse operations.
• Engage with warehouse leads on daily tasks to ensure alignment on process & best practices.
• Work with various functions to solve problems affecting inventory accuracy, materials availability, warehouse efficiency and to drive process improvements.
• Oversight of storage location setup, changes, and maintenance required to support business requirements, and to ensure both physical and financial segregation of inventory.
• Build positive relationships with suppliers as well as internal stakeholders from the working level to executive level to achieve program objectives.

• Able to train employees on job responsibilities, safety procedures, and company policies to ensure efficient performance, regulatory compliance, and contributing to continuous improvement.

• Ensure smooth operation of equipment and machinery and able to operate them. 

Education and Experience

• Post-secondary education in Business Administration, Supply Chain Management, Commerce, and/or have extensive experience in supply chain.
• University degree in Supply Chain Management, Business or Technical discipline preferred.
• APICS CPIM, CSCP preferred or equivalent industry experience.
• Strong analytical, critical thinking and problem-solving skills; great attention to detail.
• Lean Six Sigma training, continuous improvement experience preferred.
• Forklift license, and experience with different equipment for material handling preferred.
• Superior presentation, oral and written communication skills.
• Excellent computer skills including MS Word, Excel, and PowerPoint.
• Demonstrated ability to work independently in a fast-paced, dynamic, demanding and deadline-driven environment.
• 5+ years of relevant experience in business analytics/project management.
• 5+ years’ experience with Supply Chain processes and a digital procurement platform.
• Experience with aircraft materials management considered an asset.
• Proficiency with the IFS, SAP, JDE, or other Enterprise Resource Planning (ERP) systems would be considered an asset.

Skills

• Results oriented and a team player comfortable working with all aspects of the organization.
• Excellent written and verbal communication skills (English).
• Outstanding organizational and multi-tasking skills.
• Strong presentation skills with excellent proficiency of MS PowerPoint, and ability to get into details as well as provide executive summaries of complex situations.
• Proficient with process mapping using Microsoft Visio.
• Highly proficient with Microsoft Office Suite.
• Comfortable dealing with all levels of an organization.
• Strong financial acumen with excellent proficiency in MS Excel to analyze data.
• Ability to work in a highly technical environment.