Transportation Supervisor

Job Summary

TheTransportation Supervisoris an entry-level front line supervisor position responsible formeeting CN’s service commitments bymanagingtheday-to-day train operationswithinaterritoryorterminal andtheunionized train crewsassociated.The incumbentis responsible forlearningthe operationandorganizing theterritoryin order toensure train departuresand operations areperformed safely, efficiently and in compliance withgoverning regulations and CN’soperating rules. TheTransportation Supervisormay also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns.The incumbent will managetheday to dayoperationsof a 24/7 function. 

Main Responsibilities

Safety Orientation, Understanding, Compliance and Enforcement

• AttendFront Line SupervisorDevelopment Programsin order tolearn and understandthe organization,operationalrulesand regulations

• Coach and train unionized employees on safe and productive work procedures

• Build safety compliance and improve safety results through regularsafety observations; provide feedback (positive and constructive) to subordinates andtake actionon non-compliantbehaviour

• Ensure safe operation as measured by accidentsandincidents and employee injuries

• Achieve weeklyandmonthlysafety observationexpectationsandobjectivesin regards tothe safety management plan

• Respond and provide support totheTrainmasterandAssistantSuperintendentforcrossing accidentsandincidents or site of an injury to support employee reaction, work withpoliceand managethesite until the track and service havebeen restored

• Responsible for the draft submission of accidentandinjury investigation close out

• Respondand provide support totheTrainmasterandAssistant Superintendentfora dangerous good incidentorleak in a yard,liaise withtheDangerous GoodsOfficerand ensure employeeandpublic well-being is upheld

• Train,audit andenforce Standard Operating Procedures

• Play a role in the investigation of accidents and incidents 

Problem Solving and Decision Making

• AttendFront Line SupervisorDevelopment Programsin order tolearn and understand our internal systems, process,policiesand procedures for solving issues and making decisions

• Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise

• Use operational data in CN systems toidentifyopportunities to improve assetutilizationand service reliability,taking actionfor own territory and making recommendations to CN’s network implication

• Oversee crewutilization, track deadheads, recrews and labour costs as well as improve the operations and cost control in conjunction with theTrainmasterand Assistant Superintendent for the terminal

• Set recover plans for service exceptions in conjunction withRail Traffic Control(RTC) centre,Trainmasterand Assistant Superintendent

• Responsible for overseeingaccuratetimelyreporting of delays andidentifyingways to reduce delays, managing,monitoringand improving Initial Terminal Delay and Final Terminal Delay

Planning and Organizing Workload

• AttendFront Line SupervisorDevelopment Programsto understand service design and support toolsin order toplan and organize workflow

• Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs

• Manage crew productivity against switching standards, recommend improvements when appropriate

• Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan

• Determinebest opportunity to move trafficagainst multiple demands

• Give recommendations to cost control and assetutilizationin all planning and implementation

• Monitor customers service plan and adjust

General Leadership and Supervisions of both Union Workforce

• AttendFront Line SupervisorDevelopment Programsto understand the organizations desired leadership behaviours,communicationexpectationsand enforcement of the collective agreement

• Communicate company goals and policies to create clear understanding of directionand expectations to unionized employees

• Conduct investigations per collective agreement and issue discipline with support fromTrainmasterorAssistant Superintendentas well asLabour relations

• Develop and sustain the right employee behaviours with feedback, recognition,reinforcementand coaching

• Process the administrationleave of absence andtimeoffrequests(varies depending on location)

Performance Management, Training and Onboarding

• Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings 

• Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently

• Identifyand coach performance deficiencies, andtake action to buildrequired behaviour

• Share best practices, information, operationalconcernsand company informationin order tocreate transparency and clear understanding of company direction and expectations

Working Conditions

The role has irregular hours (including nights, weekends, holidays). The incumbent will workina combination ofan office environment andthe outdoorsinvarious typesof weather and environmental conditions.The role requires travel for company business without advance noticewhich may includerespondingtounexpected emergencyor urgent situations. TheTransportation Supervisorhas anoverall commitment to safety,whileworkingin conjunction withcollective agreement.

Requirements

Experience

Industrial Work 

• Industrialworkexperiencedemonstratingprogression of responsibility and complexity in a safety-compliant environment

• Experience working with heavy machinery

• 4 years ofsupervisoryexperience- management or with unionizedemployees*

• 3 yearsofexperienceonrailroadasconductor*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

• HighSchool Diploma 

• Valid Driver’s Licence 

• CertifiedConductororLocomotive Engineer*

• Degree in Business or Logistics*

*Anyeducationfor these above would be considered as an asset

Competencies

• Knows the business and stays current with industry trends to elevateexpertiseand work

• Tracks metrics to achieve ambitious targets and holdsself accountableto meet performance expectations

• Inspires others with impactful communications and adapts well to its audience

• Makes informed andtimelydecisions to succeed

• Shows initiative and empowers others to raise our collective game

• Improves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint

• Identifiesrisks andanticipatesimpacts to ensure a safe and secure environment

• Time management 

• Project management 

Technical Skills/Knowledge

• General Microsoft and computerskills; especially:Excel, Word, SRS, SAP, PAP, Applications such as RTBI,DataCity,SmartYard

• Comprehensive knowledge of safe rail operating practices