Supervisor Transportation

Job Summary

Main Responsibilities

• Attend Front Line Supervisor Development Programs
• Coach and train unionized employees on safe and productive work procedures
• Improve safety compliance through regular observations, feedback and action on non-compliant behaviour
• Ensure safe operations by monitoring accidents, incidents and employee injuries
• Meet weekly and monthly safety observation targets and safety management plan objectives
• Support the Transportation Manager and Assistant Superintendent during crossing accidents, incidents or injuries, including employee response, police coordination and site management until service is restored
• Draft accident and injury investigation close-out reports
• Support the Transportation Manager and Assistant Superintendent during dangerous goods incidents or leaks, liaising with the Dangerous Goods Officer to protect employees and the public
• Train, audit and enforce Standard Operating Procedures
• Participate in accident and incident investigations

• Maintain teamwork and order among staff, contractors and internal clients by responding urgently to issues
• Use CN operational data to improve asset utilization and service reliability; act within own territory and recommend network improvements
• Oversee crew utilization, deadheads, recrews and labour costs; improve operations and cost control with the Transportation Manager and Assistant Superintendent
• Develop recovery plans for service exceptions with RTC, the Transportation Manager and Assistant Superintendent
• Oversee timely, accurate delay reporting and reduce Initial and Final Terminal Delay

• Work with Rail Traffic Control to manage train lineups, meets, ETAs and crew needs
• Manage crew productivity against switching standards and recommend improvements
• Track yard status, service commitments, inbound traffic and connections to reduce dwell and meet the service plan
• Prioritize traffic movement across competing demands
• Recommend cost control and asset utilization improvements in planning and implementation
• Monitor and adjust customer service plans

• Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
• Conduct investigations per collective agreement and issue discipline with support from Transportation Manager or Assistant Superintendent as well as Labour relations
• Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
• Process the administration leave of absence and time off requests (varies depending on location)

• Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
• Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently
• Identify and coach performance deficiencies, and take action to build required behaviour
• Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations

Working Conditions

Experience

• Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
• Experience working with heavy machinery
• 4 years of supervisory experience - management or with unionized employees*
• 3 years of experience on railroad as conductor*
• Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

• High School Diploma
• Valid Driver's Licence
• Certified Conductor or Locomotive Engineer*
• Degree in Business or Logistics*
• Candidates with equivalent practical experience, education, or training will be considered

Competencies

• We care about each other
• We strive for excellence
• We succeed together
• We lead responsibly
• Vision and strategic thinking
• Performance and value delivery
• Impactful and inclusive leadership
• Empowerment and talent development
• Strategic communication and influence
• Managerial courage and decisiveness
• Coordination
• High impact execution
• Planning
• Prioritization
• Compliance

Technical Skills/Knowledge

• General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
• Comprehensive knowledge of safe rail operating practices

Additional Information (If Any)