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CN

Expert, Product Management Transportation Safety & Solutions

CN
Posted 2 months ago
Montreal Est, Quebec, CA

Key Details

Top Skills Required

SAFe Product ManagementBusiness Case DevelopmentValue Realization +22 more

Description

Expert, Product Management – Transportation Safety & Solutions 

At CN,everydaybrings new and exciting challenges. You can expect an interesting environment whereyou’repart of making sure our business is running optimally andsafely―helpingkeep the economy on track. We provide the kind of paid training and opportunities that long-term careers are builtonand we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters.Joinus!

Job Summary

The incumbentis responsible fordefining and managing the strategy, roadmap, investmentprioritiesand value realization of critical transportation solutions within CN’s I&T organization. The role leads the end-to-end product lifecycle by translating complex business needs into scalable, reliable, user-centredand AI-enabled digital products that support transportation operations and enterprise priorities. The incumbent works closely with business partners, Product Owners, Delivery Managers, Architects, Engineering, Security, Data, Finance,vendorsand other stakeholders to align product direction with operational realities, technology investments, safetyrequirementsand measurable outcomes. The role alsoidentifiesopportunities to use AI, automation, analytics, copilots,agentsand agentic workflows to improve productivity, decision-making,adoptionand operational efficiency.

Main Responsibilities

Product Strategy,Visionand Roadmap

  • Define and evolve product vision, strategy,

  • roadmapand value proposition in alignment with businessobjectives, operational priorities, fundingprioritiesand enterprise outcomes

  • Lead discovery activities, including customer research, operational analysis,benchmarkingand market evaluation, toidentifyopportunities for digital transformation, automation,analyticsand AI-enabled improvement

  • Own andmaintainAgile Release Train (ART) product backlog priorities, ensuring alignment between roadmapobjectives, Program Increment commitments, releaseobjectivesand strategic initiatives

  • Use product analytics, operational metrics, customerfeedbackand business outcomes to evaluate performance and inform investment,roadmapand prioritization decisions

Product Definition, Business Analysis and AI Innovation

  • Lead stakeholder engagement, business analysis, requirements discovery and value stream mapping to translate business needs into capabilities, epics,

  • featuresand product outcomes

  • Partner with Product Owners, Business Analysts, IT Business Partners,Architectsand operational stakeholders to decompose strategic initiatives into executable work andmaintaintraceability between goals, deliveryoutcomesand realized value

  • Leverage AI tools to accelerate research, requirements generation, process analysis, documentation, prototyping,mockups, user journeys, decisionsupportand strategic planning

  • IdentifyAI-enabled products, copilots, agents, agentic workflows, workflowautomationand intelligent decision-support opportunities while partnering with Engineering, Architecture, Security and Data teams to support Responsible AI principles

Delivery Execution and Business Adoption

  • Serve as the primary Product Management representative within the ART and

  • participatein ceremonies, governance forums, backlogreviewsand release planning activities

  • Partner with Product Owners and Delivery Managers tomaintainbacklog readiness, monitor delivery progress, balance delivery constraints and support release and deployment planning

  • Develop business readiness and adoption strategies with Change Management, Communications, Operations and Training teams to prepare users and stakeholders for new capabilities

  • Define adoptionobjectives, readiness criteria, successmeasuresand value realization targets, and drive corrective actions when adoption or business outcomes are not achieved

Financial Management and Value Realization

  • Own product financial planning, funding strategies, business cases, investmentrequestsand funding proposals

  • Perform ROI, cost-benefit and value realization analysis while partnering with Finance and business leadership on investment decisions

  • Manage budgets,monitorproductinvestmentsand define measurable business outcomes

  • Balance prioritization across business value, cost, risk, technical feasibility, AI readiness, operationalimpactand compliance requirements

Service Lifecycle, ProductHealthand Risk Governance

  • Partner with Service Managers, Operations, Engineering,

  • Architectsand vendors to assess product health, service sustainability, technical debt, operational risks,supportabilityand technology currency

  • Review lifecycle management activities and health assessment findings, and ensure sustainment, modernization, riskreductionand compliance activities are incorporated into roadmaps and ART backlogs

  • Lead periodic Product Health Reviews and balance investments between innovation, sustainment, modernization, risk reduction,complianceand operational excellence

  • Ensure product decisions support cybersecurity standards, safety requirements, regulatory obligations, data governancestandardsand Responsible AI principles

Stakeholder, Vendor and Partner Management

  • Serve as a trusted advisor to business and technology leaders by

  • facilitatingplanning workshops, decision-making forums and alignment across Product Owners, Service Managers, Delivery Managers, Architects,vendorsand business stakeholders

  • Manage relationships with vendors, consultants and strategic partners, including scope, performance, service expectations, contractual alignment,escalationsand support transitions

  • Coach Product Owners, Business Analysts and stakeholders on product management practices, prioritization frameworks, value-baseddeliveryand AI-enabled product management

 Requirements

Experience

  • Minimum 10 years of progressive experience in Product Management, Product Ownership, Business Analysis, Product Strategy, Technology Delivery or Operational Transformation

  • Experience leading enterprise-scale products, strategic business initiatives, digitaltransformationor operational improvement initiatives

  • ExperienceoperatingwithinSAFeAgile Release Trains, including Program Increment Planning, ART backlogmanagementand cross-team coordination

  • Experience developing business cases, funding proposals, value realizationframeworksand product investment recommendations

  • Experience defining,deliveringor enabling AI-enabled solutions, workflow automation, copilots,agentsor agentic workflows

  • Experience managing vendors, strategicpartnersand stakeholders in a complex operational or safety-critical environment

Competencies

  • Communicate effectively with technical,

  • operationaland executive audiences

  • Build collaborative relationships and influence stakeholders without direct authority

  • Demonstrate strategic thinking, businessacumenand sound judgment

  • Make informed andtimelydecisions using data, operationalinsightand business outcomes

  • Innovate to create value without compromising safety, security,complianceor operational reliability

  • Coach and support others through change,prioritizationand product management practices

TechnicalSkills/Knowledge

  • Product strategy, vision, lifecycle management, roadmap

  • managementand value realization

  • SAFeProduct Management, Program Increment Planning, ART backlog ownership, epic and feature management, and epic-to-feature decomposition

  • Business analysis, value stream mapping, business readiness, adoptionmanagementand product health governance

  • Financial planning, business case development, investmentprioritizationand vendor management

  • AI-native product management, AI prototyping, prompt engineering, workflow automation, copilots,agentsand agentic workflow design

  • Advanced knowledge of Azure DevOps, Jira, ServiceNow, Agile, hybrid Agile and waterfall delivery models

Education/Certification/Designation

  • Bachelor’s Degree in Computer Science
  • Engineering, Business Administration, Information Systems, Operations Management or a related field
    MBA, SAFe Product Manager/Product Owner certification, AI, Data Analytics or Product Management certification is an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a19,500 milerail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety,sustainabilityand our customers, providing operational and supply chain excellence to deliver results.


Job Details

Job Type
full time
Experience
10+ years

Required Skills

SAFe Product ManagementBusiness Case DevelopmentValue RealizationDecision-makingProduct StrategyFinancial PlanningProduct Lifecycle ManagementServiceNowCoachingValue Stream MappingAgile Release Train Backlog ManagementProgram Increment PlanningPrompt EngineeringCommunicationStrategic ThinkingWorkflow AutomationProduct ManagementJiraAI Product ManagementRoadmap ManagementBusiness AnalysisCollaborationAzure DevOpsAI PrototypingVendor Management