Get notified about similar jobs!
Expert, Product Management – Transportation Safety & Solutions
At CN,everydaybrings new and exciting challenges. You can expect an interesting environment whereyou’repart of making sure our business is running optimally andsafely―helpingkeep the economy on track. We provide the kind of paid training and opportunities that long-term careers are builtonand we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters.Joinus!
Job Summary
The incumbentis responsible fordefining and managing the strategy, roadmap, investmentprioritiesand value realization of critical transportation solutions within CN’s I&T organization. The role leads the end-to-end product lifecycle by translating complex business needs into scalable, reliable, user-centredand AI-enabled digital products that support transportation operations and enterprise priorities. The incumbent works closely with business partners, Product Owners, Delivery Managers, Architects, Engineering, Security, Data, Finance,vendorsand other stakeholders to align product direction with operational realities, technology investments, safetyrequirementsand measurable outcomes. The role alsoidentifiesopportunities to use AI, automation, analytics, copilots,agentsand agentic workflows to improve productivity, decision-making,adoptionand operational efficiency.
Main Responsibilities
Product Strategy,Visionand Roadmap
Define and evolve product vision, strategy,
roadmapand value proposition in alignment with businessobjectives, operational priorities, fundingprioritiesand enterprise outcomes
Lead discovery activities, including customer research, operational analysis,benchmarkingand market evaluation, toidentifyopportunities for digital transformation, automation,analyticsand AI-enabled improvement
Own andmaintainAgile Release Train (ART) product backlog priorities, ensuring alignment between roadmapobjectives, Program Increment commitments, releaseobjectivesand strategic initiatives
Use product analytics, operational metrics, customerfeedbackand business outcomes to evaluate performance and inform investment,roadmapand prioritization decisions
Product Definition, Business Analysis and AI Innovation
Lead stakeholder engagement, business analysis, requirements discovery and value stream mapping to translate business needs into capabilities, epics,
featuresand product outcomes
Partner with Product Owners, Business Analysts, IT Business Partners,Architectsand operational stakeholders to decompose strategic initiatives into executable work andmaintaintraceability between goals, deliveryoutcomesand realized value
Leverage AI tools to accelerate research, requirements generation, process analysis, documentation, prototyping,mockups, user journeys, decisionsupportand strategic planning
IdentifyAI-enabled products, copilots, agents, agentic workflows, workflowautomationand intelligent decision-support opportunities while partnering with Engineering, Architecture, Security and Data teams to support Responsible AI principles
Delivery Execution and Business Adoption
Serve as the primary Product Management representative within the ART and
participatein ceremonies, governance forums, backlogreviewsand release planning activities
Partner with Product Owners and Delivery Managers tomaintainbacklog readiness, monitor delivery progress, balance delivery constraints and support release and deployment planning
Develop business readiness and adoption strategies with Change Management, Communications, Operations and Training teams to prepare users and stakeholders for new capabilities
Define adoptionobjectives, readiness criteria, successmeasuresand value realization targets, and drive corrective actions when adoption or business outcomes are not achieved
Financial Management and Value Realization
Own product financial planning, funding strategies, business cases, investmentrequestsand funding proposals
Perform ROI, cost-benefit and value realization analysis while partnering with Finance and business leadership on investment decisions
Manage budgets,monitorproductinvestmentsand define measurable business outcomes
Balance prioritization across business value, cost, risk, technical feasibility, AI readiness, operationalimpactand compliance requirements
Service Lifecycle, ProductHealthand Risk Governance
Partner with Service Managers, Operations, Engineering,
Architectsand vendors to assess product health, service sustainability, technical debt, operational risks,supportabilityand technology currency
Review lifecycle management activities and health assessment findings, and ensure sustainment, modernization, riskreductionand compliance activities are incorporated into roadmaps and ART backlogs
Lead periodic Product Health Reviews and balance investments between innovation, sustainment, modernization, risk reduction,complianceand operational excellence
Ensure product decisions support cybersecurity standards, safety requirements, regulatory obligations, data governancestandardsand Responsible AI principles
Stakeholder, Vendor and Partner Management
Serve as a trusted advisor to business and technology leaders by
facilitatingplanning workshops, decision-making forums and alignment across Product Owners, Service Managers, Delivery Managers, Architects,vendorsand business stakeholders
Manage relationships with vendors, consultants and strategic partners, including scope, performance, service expectations, contractual alignment,escalationsand support transitions
Coach Product Owners, Business Analysts and stakeholders on product management practices, prioritization frameworks, value-baseddeliveryand AI-enabled product management
Requirements
Experience
Minimum 10 years of progressive experience in Product Management, Product Ownership, Business Analysis, Product Strategy, Technology Delivery or Operational Transformation
Experience leading enterprise-scale products, strategic business initiatives, digitaltransformationor operational improvement initiatives
ExperienceoperatingwithinSAFeAgile Release Trains, including Program Increment Planning, ART backlogmanagementand cross-team coordination
Experience developing business cases, funding proposals, value realizationframeworksand product investment recommendations
Experience defining,deliveringor enabling AI-enabled solutions, workflow automation, copilots,agentsor agentic workflows
Experience managing vendors, strategicpartnersand stakeholders in a complex operational or safety-critical environment
Competencies
Communicate effectively with technical,
operationaland executive audiences
Build collaborative relationships and influence stakeholders without direct authority
Demonstrate strategic thinking, businessacumenand sound judgment
Make informed andtimelydecisions using data, operationalinsightand business outcomes
Innovate to create value without compromising safety, security,complianceor operational reliability
Coach and support others through change,prioritizationand product management practices
TechnicalSkills/Knowledge
Product strategy, vision, lifecycle management, roadmap
managementand value realization
SAFeProduct Management, Program Increment Planning, ART backlog ownership, epic and feature management, and epic-to-feature decomposition
Business analysis, value stream mapping, business readiness, adoptionmanagementand product health governance
Financial planning, business case development, investmentprioritizationand vendor management
AI-native product management, AI prototyping, prompt engineering, workflow automation, copilots,agentsand agentic workflow design
Advanced knowledge of Azure DevOps, Jira, ServiceNow, Agile, hybrid Agile and waterfall delivery models
Education/Certification/Designation
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a19,500 milerail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety,sustainabilityand our customers, providing operational and supply chain excellence to deliver results.