Front Desk Receptionist Downtown Toronto Health Club; part-time; weekday midshift

Are you passionate about creating memorable moments in the health, fitness, and hospitality industries? We’d love to have you on our team!

About the Cambridge Group of Clubs

The Cambridge Group of Clubs is a collection of unique, luxurious health and fitness clubs, serving an exclusive membership of leaders, executives and professionals. The Cambridge Group of Clubs is dedicated to perfecting the fitness, health and sports club experience through continuous innovation and the highest standards of service and knowledge. We offer modern and sophisticated surroundings, state of the art equipment and an educated staff who provide a highly personalized service. The Cambridge Group of Clubs will continue to lead the Fitness Club industry with innovative developments, making health and fitness even more rewarding and enjoyable.

About the Role

The Adelaide Club is seeking a mature and reliable receptionist to begin onboarding immediately. Our ideal candidate has a professional positive attitude, excellent interpersonal skills, and unique ability to make everyone feel welcome. As our receptionist, you will help to ensure the proper functioning of the club by providing administrative and clerical support to all departments, in addition to providing a high level of customer service to our Members.

Major/Specific Responsibilities

• Greet and check-in Members & Guests
• Maintain awareness of the Front Desk surroundings and be well informed of all comings and goings; never let a member or guest go unattended
• Assist with and direct general inquiries while maintaining a high degree of professionalism at all times
• Provide administrative and clerical support
• Handle multiline phone system
• POS credit/debit transactions (we are cashless)
• Opening and Closing procedures
• Contribute to team and club efforts (e.g., Member events and promotions)
• Attend Front Desk team meetings
• Facilitate positive, inclusive experiences for Members of all ages, backgrounds, and ability

Qualifications/Requirements

• Excellent communication skills
• Friendly & outgoing personality
• Multitasker and problem-solver, calm under pressure
• Computer and software proficient
• Punctual
• Professional personal presentation
• Customer centric
• Reliable, proactive and with a keen eye for details

Benefits:

• Employee assistance program
• On-site gym that includes 2 strength gyms, a designated cardio gym, 3 squash courts, locker rooms with full amenities, a designated women’s section, and 4 group fitness studios with ongoing group fitness classes
• Employee discount (25%) on all Club goods and services
• Dress code reimbursement (with annual limit)
• Fully furnished staff room with large fridge, microwave, seating

Education:

• Secondary School

Experience:

• administrative assistant: 1 year (required)
• receptionist: 1 year (required)

Shifts Available: Weekdays

Monday through Friday, 1pm to 6pm

• Minimum 25 hours per week, with opportunity to pick up additional shifts. Weekend availability is an asset.

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Job Type: Part-time, Permanent

Salary: $18 per hour + commission

Reason for Vacancy: Resignation of the current incumbent