Leader, Quality

What are your contributions to the team?

•    Lead the Completion Supplier Quality Management teams, ensuring strong alignment with business priorities and operational needs.
•    Drive daily execution and team priorities while maintaining a structured long‑term continuous improvement roadmap.
•    Supervise and support a team acting as the key liaison between supplier corrective action teams and operations management.
•    Partner closely with the Corrective Action Manager to deploy proactive and reactive containment strategies, reducing supplier quality issues related disruptions and non‑standard work.
•    Manage supplier non‑conformities, line checks, and quality disclosures directly on the production floor.
•    Coach and develop the team in effective data gathering, problem definition, 4‑blocker preparation, and clear executive‑level presentations.
•    Represent Supplier Quality in key forums such as Operations Corrective Action Reviews, supplier calls, quality reviews, and weekly, monthly, and quarterly intersite or supplier meetings to drive performance improvement.
•    Demonstrate strong leadership, entrepreneurial mindset, project management capability, and a high level of accountability and teamwork.
•    Support, mentor, and motivate Supplier Quality Analysts to ensure product conformity and foster a culture of continuous improvement.
•    Apply structured problem‑solving methodologies including Six Sigma, Kaizen, and other quality tools to reduce supplier non‑conformities and recurring issues.
•    Maintain and continuously develop team competencies while ensuring compliance with internal quality systems, tools, and documentation (QDs, QADs, QAPIs).
•    Actively support daily production floor meetings, ensuring clear communication of priorities and consistency across shifts.
•    Assist management in collecting data, preparing analyses, and delivering impactful presentations for decision‑making.
•    Collaborate cross‑functionally with other departments and suppliers to resolve critical issues and deploy effective containment plans at supplier sites.

How to thrive in this role?

•    University degree in technical field, quality management, or project management.
•    Minimum of 5 years’ management experience in Quality, Supplier Quality, or Continuous Improvement.
•    Strong knowledge of Quality Management Systems in a manufacturing environment (AS9100, ISO, SMS).
•    Familiarity with unionized environments and collective agreements (considered an asset).
•    Excellent interpersonal, negotiation, and analytical skills.
•    Ability to manage time and priorities effectively in a fast-paced setting.
•    High standards of ethics, integrity, and accountability, with a positive and solution-oriented mindset.
•    Experience or knowledge in supplier audits (process and product).
•    Proficient in structured and analytical problem-solving techniques (Kepner Tregoe is an asset).
•    Effective communicator at all levels of the organization.
•    Knowledge of quality tools such as Andon, containment, and corrective action methodologies.
•    Understanding of technical drawings, GD&T, and CATIA (asset).
•    Experience with CAPA processes and cost of poor quality (COPQ) reduction planning.
•    Familiarity with aircraft systems and structures.
•    Strong skills in statistics and computer software.
•    Knowledge of product conformity and certification requirements.
•    Understanding of airworthiness regulations.