Intern, Digital Innovation Office - Digital Analytics (Winter 2027)

What are your contributions to the team?

As an Analytics Intern within the Digital Products team, you will help us better understand how customers use our digital experiences and how data can support better product decisions. You will work closely with Product Managers and collaborate with our Analytics teams to turn data into meaningful insights that help improve our digital products and customer experience.

• Support the analysis of customer behaviour and product performance across our digital products.
• Work with Product Managers and Analytics teams to translate business questions into analytics needs and measurable KPIs.
• Build and maintain dashboards and reports to monitor product adoption, engagement, conversion and customer journeys.
• Analyze data to identify trends, patterns, opportunities and areas for improvement.
• Help turn data into clear, actionable insights that can support product decisions and prioritization.
• Support analytics requirements for new features by helping define what should be measured and how success will be evaluated.
• Collaborate with our Analytics teams to leverage available data sources, tools and analytics capabilities.
• Help validate analytics tracking and data quality to ensure reliable reporting.
• Contribute to recurring product performance and executive reporting.
• Document KPIs, metrics, analytics requirements and reporting definitions to help build consistent analytics practices across the Digital Products portfolio.

How to thrive in this role?

• You are currently pursuing a degree in Business Analytics, Data Analytics, Business Intelligence, Information Systems, Computer Science, Engineering, Marketing Analytics or a related field.
• You are curious and enjoy using data to understand how customers behave and why.
• You have strong analytical and problem-solving skills and are comfortable working with data.
• You can take a business question and help determine what data or analysis is needed to answer it.
• You can communicate data and insights in a simple and compelling way to both technical and non-technical audiences.
• You are comfortable collaborating with different teams and asking questions to better understand a problem.
• You have strong attention to detail and care about data quality and accuracy.
• You are eager to learn about digital products, customer experience and how analytics influences product decisions.
• Experience with tools such as Google Analytics 4 (GA4), Looker Studio, Power BI, SQL, Excel or other analytics and visualization tools is considered an asset.
• Knowledge of digital analytics, customer journeys, conversion funnels or product analytics is considered an asset.