Intern, Digital Innovation Office - Business Analyst ( Winter 2027)

What are your contributions to the team?

As a Quality Assurance Intern on the myBombardier team, you will help ensure that our customer-facing digital products are reliable, intuitive, and ready for release.
Working closely with the QA Lead, developers, product team, and UX/UI team, you will test new features, identify issues, document results, and contribute to the continuous improvement of our testing practices. This role offers hands-on experience with both manual and automated testing within an Agile product development environment.

• Key Responsibilities
• Write, maintain, and execute test cases for new features and product enhancements.
• Test user interface behavior, navigation, responsive design, browser compatibility, and CMS-driven content.
• Validate that features meet documented business and functional requirements.
• Identify inconsistencies, defects, edge cases, and usability issues before release.
• Clearly document and report bugs, including reproduction steps, expected results, actual results, and supporting evidence.
• Collaborate with developers and the QA Lead to investigate, reproduce, and resolve defects.
• Retest corrected issues and support regression testing before releases.
• Review, update, and improve existing automated test scripts.
• Contribute to test automation using TypeScript and the team’s testing tools and frameworks.
• Participate in Agile ceremonies, including sprint planning, daily meetings, backlog refinement, and retrospectives.
• Ask questions, raise risks, and communicate clearly when requirements or expected behaviours are unclear.

How to thrive in this role?

Basic Web Fundamentals
General understanding of how websites, browsers, URLs, and web applications work.
Familiarity with browser developer tools or an interest in learning how to use them.
Basic understanding of concepts such as responsive design, browser compatibility, and front-end behaviour.
Programming Experience
Some experience writing code in any programming language through school, personal projects, or previous work experience.
Comfortable learning new technical tools and concepts.
Interest in learning TypeScript and contributing to automated testing.
Experience with test automation is an asset but is not required.
Communication and Collaboration
Able to clearly explain issues, observations, and test results.
Comfortable working directly with developers and other members of a product team.
Willing to ask questions and communicate when something is unclear.
Able to receive feedback and work collaboratively to resolve issues.
Attention to Detail
Strong ability to notice inconsistencies, unexpected behaviours, and edge cases.
Curious and methodical approach to investigating how a feature works.
Ability to consider the experience from the customer’s perspective.
Organized and thorough when documenting and tracking test results.
Nice-to-Have Qualifications
Previous exposure to software testing, quality assurance, or automated testing.
Familiarity with TypeScript, JavaScript, Playwright, Cypress, Selenium, or similar technologies.
Experience using Jira or another issue-tracking tool.
Familiarity with Agile or Scrum product development.
Experience testing websites across different browsers, devices, or screen sizes.
What You Will Learn
How quality assurance is integrated into the full product development lifecycle.
How to test customer-facing digital products in a real business environment.
How to collaborate with developers, product managers, business analysts, and designers.
How to write effective test cases and defect reports.
How to maintain and improve automated tests.
How digital products are planned, developed, tested, and released within an Agile team.