Analyst, Program / Project Control

What are your contributions to the team?

Customer Account Manager – SOS Shop

In your role, you will:

• Establish and understand the needs and priorities of your customers.
• Maintain clear and effective communication at different hierarchical levels in the Organization.
• Identify and mitigate risks proactively.
• Conduct program reviews (PMR) with customers on a quarterly basis.
• Coordinate the various resources involved in the development and execution of projects and customer requests.
• Solve various technical issues with other team members using a sustainable approach
• Contribute to the continuous improvement of team processes
• Develop your network of contacts internally as well as in the industry and identify market opportunities.
• Gather feedback from clients on potential improvements to offering and help adjust our offers or develop new ones.
• Contribute to STL SOS budget development for sales and be accountable for results.

How to thrive in this role?

As our ideal candidate,

• You hold a Bachelor’s degree in Engineering, Finance, Management, Business Administration or related field; Project Management, or MBA preferred
• You have at least five (5) to eight (8) years of relevant experience in project management, finance, strategy and/or management consulting, or a related discipline
• You have at least two (2) years of relevant experience in business aircraft industry
• You have strong project management skills
• You have experience in developing business cases
• You have the ability to align and drive stakeholders towards required decision points
• You are assertive and results-oriented and demonstrate leadership
• You have strong financial and analytical skills, including financial modelling
• You have experience in managing and aligning cross-functional stakeholders in a large company (legal, HR, finance, procurement, operations, etc.)
• You have experience in preparing presentations and presenting to senior executives
• You have excellent communication skills (written and verbal)
• You have a self-starter and can work independently as well as in a team
• You can manage multiple priorities simultaneously and work well under pressure
• You demonstrate strategic thinking as well as strong business acumen
• You are proficient in MS Office suite (Excel, Word and PowerPoint)