Senior Data Analyst

A career as a Senior Data Analyst at National Bank Direct Brokerage (NBDB) means playing a key role in structuring, governing, and leveraging the organization's knowledge assets to ensure they are accessible, reliable, and usable by both employees and artificial intelligence systems.

Leveraging your expertise in information management, knowledge architecture, data, and information governance, you will help transform dispersed knowledge into a strategic asset that supports intelligent search engines, AI agents, and decision-support systems. You will act as a guardian of information quality and contribute actively to the continuous improvement of the organization's knowledge ecosystem.

Your job

• Ensure the governance, quality, and continuous evolution of NBDB's knowledge base.
• Prepare and optimize knowledge assets for use by intelligent search engines and artificial intelligence solutions.
• Perform data analysis and validation using SQL to ensure information accuracy, consistency, and reliability.
• Collaborate with business, data, AI, and technology teams to improve knowledge quality and resolve information-related issues.
• Oversee the review, archiving, and maintenance of content throughout its lifecycle.
• Support stakeholders in adopting knowledge management best practices and measure the performance of knowledge repositories.

Your Team

National Bank Direct Brokerage is the online brokerage subsidiary of the National Bank of Canada, one of the country's largest financial institutions. Recognized for its innovative approach and commitment to customer experience, NBDB supports thousands of investors in achieving their financial goals through a high-performing, accessible, and continuously evolving platform.

You will be part of a multidisciplinary data team composed of analysts, data scientists, artificial intelligence specialists, and business experts. Together, you will maximize the value of the organization's data and knowledge assets to support decision-making, innovation, and digital transformation.

You will work closely with content owners, business experts, AI specialists, data teams, and technology teams to ensure the quality, accessibility, and sustainability of the organization's knowledge assets.

We foster a collaborative and flexible work environment that encourages innovation, continuous learning, and professional development.

Prerequisites

• Bachelor's degree in a relevant field or an equivalent combination of education and experience.
• Experience in knowledge management, records management, data, analytics, or information architecture.
• Strong SQL proficiency with the ability to analyze, validate, and interpret data.
• Ability to diagnose and resolve issues related to data, information systems, or artificial intelligence solutions.
• Good understanding of taxonomy, metadata, data quality, and information governance concepts.
• Knowledge of generative AI technologies and Large Language Models (LLMs).
• Knowledge of the financial services industry, banking products, or brokerage operations is considered a strong asset.