Chief Application Analyst

A career as a Chief Application Analyst in the IT Delivery – Finance team at National Bank means acting as a reference for a cross-sector solution used by several Bank sectors.

Your expertise in application management, your understanding of business needs and your ability to develop a cloud platform in a complex and regulated environment will help you use it wisely, develop it and create value for user sectors.

You don't have to be a specialist in all the financial areas covered by the platform. Your role is to understand processes, data, interactions between the different components of the solution and user needs in order to recommend consistent, sustainable and scalable solutions.

Your job

• Act as a reference person for a strategic cloud platform used by several Bank sectors and ensure its maintenance, stability, security and evolution
• Advise users to understand their needs, promote best practices and recommend solutions to maximize the value of the platform
• Work with the Product Owner to prioritize requests, define changes and contribute to the solution roadmap
• Governance of the platform, including managing access, configurations, workspaces, controls and user standards
• Coordinate incident resolution, upgrades and upgrade requests with service providers, technology teams and business partners
• Ensure the reliability of integrations, data flows, automations, reports and dashboards supporting the various user sectors
• Assess the impacts of changes, supervise testing and support the implementation of application changes
• Identify optimization opportunities and recommend improvements that contribute to operational efficiency, the user experience and the creation of value for the organization.

Your team

IT and Operations have more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes

Within IT Delivery - Cross-sector Solutions, Acceleration and Data, you are part of a team of 7 colleagues and report directly to the Asset Manager.

Our team stands out for its expertise in managing and evolving strategic applications, its proximity to business partners, its collaborative approach and its ability to deliver sustainable solutions that generate concrete value for the organization.We promote an environment focused on mutual support, continuous improvement and developing expertise, while encouraging the responsible and effective use of artificial intelligence to accelerate value creation.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

We also favor various forms of continuous learning to support your development, including on-the-job learning, access to training content and collaboration with colleagues with diverse expertise. You will also contribute to transformation projects and receive support from experts to develop your knowledge and autonomy.

Prerequisites

• Relevant bachelor’s degree or equivalent combination of education and experience
• Experience managing, maintaining and evolving a business application used by several user groups
• Experience analyzing needs, coordinating application developments and managing stakeholders in a complex environment
• Ability to understand business processes, interactions between different applications and perform data integrations
• Rigor in managing risks, changes and priorities, as well as a strong interest in continuous improvement, data and technology
• Excellent communication skills, collaboration, analysis and influential leadership with stakeholders
• experience with CRM, compliance, audit or financial disclosure solutions, knowledge of Workiva, SQL, APIs, Power BI or similar tools, CPA professional designation as well as experience in financial disclosure, a strong asset.