Director, B2C Travel Insurance

What you’ll be doing:

• Develop and execute a scalable eCommerce growth strategy to maximize revenue and profitability in AXA’s B2C travel insurance channel.
• Lead and inspire a high-performing team, fostering a culture of innovation, collaboration, and customer-centricity.
• Oversee end-to-end management of digital platforms, enhancing customer experience, funnel performance, and conversion rates.
• Drive digital marketing initiatives including SEO, paid media, affiliates, social media, and CRM campaigns to attract and retain customers.
• Use data analytics and A/B testing to optimize pricing, promotions, content, and website performance.
• Collaborate with global and local teams to align strategies, implement new capabilities, and stay ahead of market trends.
• Manage vendor relationships and develop affiliate strategies to sustain and accelerate growth ambitions.
• Monitor key KPIs and leverage insights to continuously refine the product portfolio and user journey.

What you'll bring: 

• 10+ years of experience in eCommerce, with at least 5 years in a senior leadership or strategic role.
• Proven expertise in digital marketing channels such as SEO, SEM, social media, and affiliate marketing.
• Strong background in analytics tools (Google Analytics, etc.) and testing methodologies (A/B testing).
• Strategic thinker with excellent communication, presentation, and leadership skills.
• Ability to manage multiple stakeholders in a matrix organization and adapt quickly to change.
• Entrepreneurial mindset with a focus on data-driven decision-making and innovation.
• Deep understanding of travel insurance or financial services is a plus but not mandatory.

What we offer:

At AXA Partners US, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Salary range: USD $126,940 – $169,253 Annually
• Annual Company & Performance based discretionary Bonus 
• 20 days Annual Leave (rising to 25 days based on length of service)
• 11 Paid Company Holidays
• Medical, Dental, Vision and Life Insurance
• HSA, FSA and HRA available + Employer Contribution
• 401(k) Pension Plan & Employer match
• Paid Parental Leave
• Education Reimbursement
• Hybrid Work/Open to remote
• For more information about benefits, click here; https://www.careers.axapartners.com/global/en/us-benefits

To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

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