Field Property NG Analyst

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. 

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. 

Benefits to joining Allstate:

• Flexible Work Arrangements. 

• Employee discounts (15% on auto and property insurance, plus many other products and services). 

• Good Office program (receive up to $400 back after purchasing office equipment). 

• Student Loan Payment Matching Program for Government Student loans. 

• Comprehensive Retirement Savings Program with employer matched contributions. 

• Annual Wellness allowance to support employees with improving health and wellbeing. 

• Personal days. 

• Tuition Reimbursement. 

• Working within the community and giving back. 

The Outside Property Analyst investigates, evaluates, and resolves homeowner property claims ranging from basic to complex. This role determines coverage, assesses damages, prepares estimates, negotiates settlements, and documents claim activity within established authority.

This is a home-based field position supporting Edmonton and the surrounding area. Candidates must reside in the Edmonton area. Travel outside Edmonton is required based on claim assignments and may occasionally include overnight travel.

Key Responsibilities

• Investigate and adjust residential property claims, including complex losses.
• Conduct field inspections and evaluate property damage.
• Prepare comprehensive damage estimates using Xactimate or similar estimating software.
• Interpret policy language, determine coverage, and apply sound judgment when resolving claims.
• Negotiate settlements, issue payments within authority, and maintain complete and accurate claim documentation.
• Manage a pending inventory of approximately 50 claims while balancing field inspections, customer communication, estimating, and file documentation.
• Apply regulatory requirements and fair claims practices throughout the claim process.
• Build strong working relationships with customers, contractors, vendors, and internal partners.
• Travel throughout Edmonton and surrounding areas, with flexibility to travel several hours outside Edmonton when claim needs require it.

Preferred Qualifications

• 2–3 years of residential property claims adjusting experience.
• Hands-on experience managing complex residential property claims.
• Experience with Xactimate estimating.
• Strong property policy interpretation and coverage knowledge.
• Strong customer service, organization, and time-management skills.
• Experience with Guidewire ClaimCenter is an asset.
• Restoration industry experience and/or HAAG certification is an asset.

Education

• Bachelor’s degree preferred.
• CIP (Chartered Insurance Professional) designation or actively working toward completion.
• An equivalent combination of education and relevant experience may be considered.

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Skills

Claims Administration, Customer Service, Detail-Oriented, Documentations, Insurance, Insurance Administration, Negotiation, Policy Management, Quality Management, Relationship Management

Compensation

Expected compensation for this role ranges from $ 59,900.00 - 93,725.00 annually.  Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.