Unit Clerk

Your Opportunity:

The Stollery Children’s Hospital is the primary acute care center for children in the Edmonton area and the referral center for the Western Canadian Heart Network and receives approximately 450 children/year post open-heart surgery, making it the second busiest congenital heart surgery program in Canada. It is the ECMO/VAD referral site for most of Western Canada. The PCICU at the Stollery Children’s Hospital is dedicated to the provision of the state- of- the -art care to critically ill children up to 18 years of age. Since it opened in 2001, the Stollery has developed as a specialized site with expertise and programs to ensure children who require inpatient services receive the best possible care. Highly- skilled child health professionals from around the world have made the Stollery a well- recognized center for specialized pediatric services. As part of the interdisciplinary team, the Unit Clerk plays a vital role in supporting patient care, communication, and unit operations within a fast-paced, highly specialized clinical environment. The Unit Clerk is often the first point of contact for patients, families, visitors, and healthcare professionals and is responsible for managing the flow of information throughout the unit. Responsibilities include greeting and directing visitors, answering and triaging incoming calls, responding to inquiries, coordinating communication between team members and departments, scheduling appointments and tests, and providing administrative support to the healthcare team. In addition, the Unit Clerk supports day-to-day unit operations through the transport of laboratory specimens, medications, blood products, supplies, and equipment, while adapting to rapidly changing priorities and operational needs.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.