Protective Services Officer II

Your Opportunity:

At Alberta Health Services, we are committed to creating a workplace that reflects the diverse community we serve. The Protective Services team is currently seeking a dedicated, ambitious, and collaborative Protective Services Officer II for the Ponoka Hospital and Care Centre. The Ponoka Hospital and Care Centre serves as a critical healthcare hub, offering a wide range of services, including acute care, continuing care, and mental health support, all with a focus on patient-centered care. As a member of the Protective Services team, you will play a vital role in maintaining a safe and welcoming environment for patients, visitors, staff, and the surrounding community. Your ability to balance empathy with authority will be key as you ensure the security and well-being of everyone at the facility. In this role, you will handle complex and sensitive situations, working proactively to resolve issues while collaborating closely with clinical teams and other stakeholders. Your influence and teamwork will contribute to a positive safety culture within the hospital. As the first to respond, you will need exceptional interpersonal and communication skills to effectively manage high-pressure situations. Your ability to connect with others with compassion will help defuse conflicts, ensuring a secure and respectful environment for all. Protective Services is committed to building a workforce that reflects the clients we serve. We are committed to fostering a safe, inclusive workplace. Be the face of safety and security at the Ponoka Hospital and Care Centre! Help create an inclusive, compassionate environment where everyone feels safe and respected. You will help ensure that every person who comes through our doors feels safe and respected.

Description:

As a Protective Services Officer II, you will provide security and protective services for all patients, visitors, staff and organizational property, including violence monitoring, prevention and intervention; enforcement of applicable federal, provincial and municipal statutes; asset loss prevention and internal investigations; preparation of court documents and securing evidence; risk assessment and hazard identification; arrests, apprehensions and detentions of persons; and first response to critical events. You will provide support to facility departments on matters of security and safety practices, participate in reviewing and recommending policy, and foster and maintain positive public relations through relationships with internal and external contacts.