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The ENT Clinic and the Calgary Voice Program is located on the second floor of the Richmond Road Diagnostic Treatment Center. Reporting to the Care Manager of ENT, CVP and Community Audiology, the Health Care Aide will support specialty physicians, LPNs, admin, surgical processors, and SLPs in the operational and patient needs of several high-volume clinics each week. The successful candidate will assist with patient flow, turning over of rooms, and providing support services to other members of the healthcare team.
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with the patient care plan and facility policies and procedures. In this role, you will work closely with patients, families, and caregivers across the continuum of care in home, community, and health care facilities. You will assist nurses with the provision of routine care to meet patients' hygiene, nutrition, mobility, recreation, and safety needs; assist with organized activities or programs; and observe and report on patients' mood, health, and wellbeing. Working under the supervision of a regulated health professional, you will assist in maintaining a safe environment for patients, staff, and visitors, while supporting effective communication with patients and health care professionals. PLEASE NOTE: Until a new hire provides proof of HCA certification, they will be paid at the uncertified pay grade in accordance with the AUPE AUX Collective Agreement.
Active or eligible for registration or practice permit with the College of LPNs and HCAs of Alberta (CLHA) as a Health Care Aide, along with proof of education or completion of Health Care Aide Certificate within 18 months of hire.
Additional Required Qualifications:Proficient and strong command of the English language (writing, reading, and understanding). Minimum 5 years' experience working in an Ambulatory Care Clinic setting. Minimum 2 years pediatric experience/ exposure. Experience supporting multidisciplinary teams and clinics. Strong understanding of Family Centered Care.
Preferred Qualifications:Experience supporting new and existing workflows and quality improvement initiatives.
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