Administrative Support IV

Your Opportunity:

The Cardiac Clinic and Diagnostics department is currently recruiting a temporary full-time Admin IV for the busy and fast-paced cardiology services department. Reporting to the Unit Manager, they will help complete clerical tasks associated with multiple clinics. The Admin IV plays an assisting role in helping to foster a team environment in the clinic by facilitating communication between nursing and other health disciplines, other hospital departments, patients, and families and in maintaining confidentiality of patient information. The admin IV will be tasked with the following: Supporting the team with management of patient referrals. Booking follow-up appointments and procedures in Connect Care. Checking in patients for appointments. Completing and sending referrals for various diagnostic tests. Chart management in Connect Care. Completion of reminder patient phone calls when needed. Sending and receiving departmental mail. The successful candidate must possess strong interpersonal skills, demonstrate an ability to clearly communicate in stressful situations, and consistently execute attention to detail in work performance. This role also requires a strong ability to multi-task, successfully complete work while managing numerous interruptions, demonstrate flexibility to learn workflows associated with each diagnostic area or clinic, and independently implement problem solving strategies. The successful candidate must have a comprehensive understanding of patient and family-centered care and a demonstrated ability to enhance patient care experience. Additionally, the unit clerk will always maintain Alberta Health Services privacy standards. This position will be booking for Cardiac Hearts & Minds clinics, and Complex Aorta Program, but this could change at any time.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.