Administrative Support IV

Your Opportunity:

The Alberta Children’s Hospital (ACH) is a bright modern, family centered facility that is a cornerstone for quality care and research for the children of Calgary and southern Alberta. ACH was built with family centered care in mind and prides itself on engaging patients and families on a regular basis through a family centered approach to care. As the Administrative Support IV you will contribute to the delivery of high-quality patient care by providing administrative support across multidisciplinary Allied Health teams, balancing independent work with collaborative team engagement. Following established processes, you will provide clerical and administrative support to Allied Health teams and program areas. Responsibilities include, but are not limited to, reception duties, receiving and processing referrals, coordinating and scheduling patient appointments, maintaining waitlists and navigating shared room allocation, and performing data entry and data quality reviews. This role supports multiple disciplines and specialized programs. The successful candidate is self-directed and able to work with minimal supervision while demonstrating strong communication, professionalism, customer service, and interpersonal skills. You will apply sound judgment, independent decision-making, and problem-solving abilities in a fast-paced environment. Strong organizational, time management, and conflict resolution skills are essential, as is the ability to accurately collect, document, and maintain information in a timely manner. The ideal candidate is adaptable, able to manage competing priorities, frequent interruptions, and short timelines while maintaining a high level of accuracy and attention to detail.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.