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Alberta Health Services

Administrative Support III

Alberta Health Services
Posted 7 hours ago
Lethbridge, Alberta, CA

Top Skills Required

Microsoft OutlookReception ServicesConnect Care +15 more

Description

Your Opportunity:

The Administrative Support III - Switchboard Operator/Visitor Information position performs a variety of complex clerical duties while providing switchboard and visitor information services for the hospital. Reporting to the Team Lead (RSPI) and Supervisor, RSPI Southwest Zone, this role is responsible for operating the hospital switchboard and providing reception services to patients, visitors, and vendors. Additional responsibilities include receipting cash transactions and disseminating patient information in accordance with the Health Information Act.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Transition Company: Health Shared Services
  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: SZ CHIR HOSP Visitor Info
  • Primary Location: Chinook Regional Hospital
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 17-SEP-2026
  • Temporary Employee Class: Temporary Full Time
  • Date Available: 01-OCT-2026
  • Temporary End Date: 31-JAN-2027
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 4
  • Shifts per cycle: 20
  • Shift Pattern: Days, Evenings, Nights, Weekends
  • Days Off: As Per Rotation
  • Minimum Salary:$25.72
  • Maximum Salary:$31.25
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Working knowledge of Microsoft Outlook, Word, and Excel is required. Strong keyboarding skills and Medical Terminology proficiency are essential; testing will be administered for both. Must be available to work all shifts, including days, evenings, nights, weekends, and holidays as required. Demonstrated attention to detail, problem-solving abilities, and the capacity to work independently with minimal supervision. Proven ability to maintain a professional demeanor, manage stressful situations with empathy, and remain calm, courteous, and tactful at all times. Excellent communication, organizational, and time-management skills, with the ability to perform effectively under pressure and meet deadlines. Only candidates who meet the qualifications outlined in this posting will be contacted. To ensure full consideration, please submit both a resume and cover letter with your application.

Preferred Qualifications:

Previous hospital switchboard or call center experience is preferred. Experience with Connect Care is considered an asset.

Job Details

Job Type
temporary
Salary Range
$25.72 - $31.25

Required Skills

Microsoft OutlookReception ServicesConnect CareSwitchboard OperationMicrosoft WordEmpathyMedical TerminologyProblem-solvingMicrosoft ExcelCommunicationIndependent WorkHealth Information Act ComplianceHospital Switchboard ExperienceCall Center ExperiencePatient Information ManagementAttention to DetailKeyboardingCash Handling