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Reporting to the Seniors Health Rural West Home Care Area Manager, the Administrative Support III provides administrative support, timekeeping, managing calendars to keep current with time off, booking telehealth visits and contacting clients for appointment reminders. This position performs the functions of general phone reception, building new charts, preparing charts and administrative support to South Zone HC Managers as required. Must be able to perform complex duties, organize multiple demands with shifting priorities that can impact the provision of care to clients. Responsibilities of the Admin Support require independent judgement and solid knowledge of Seniors Health Programming and processes.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Post secondary education required (e.g. Office Administration, Medical Terminology, and Unit Clerk). Minimum one year experience in an outpatient or community health program setting. Able to work independently, but function as a team member. Must be able to communicate effectively, written, and verbally. Must be able to establish good interpersonal relationships. Able to organize and complete own work with emphasis on detail, accuracy and thoroughness. Demonstrates initiative to assist others with workload. Maintains confidentiality. Familiar with (HIA) Health Information Ace and (FOIP) Freedom of Information and Privacy Act. Familiar with word processing, fax, photocopying, computers, printers, communication systems (email, internet, telephone, voicemail, telehealth, zoom, teams). Demonstrated competency in computer programs- MS Office Suite proficiency (e.g. Excel, Word).
Preferred Qualifications:Unit Clerk or MOA Certification preferred, experience in Connect Care preferred.
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