Stakeholder Relations Analyst

Role Responsibilities

Reporting to the Manager, Strategic Operations, in the Learning and Teaching Resources Sector in the Curriculum and Career Education Division, the Stakeholder Relations Analyst informs operational and strategic decisions of the branch, sector and department and contributes to identifying and resolving issues and queries in collaboration with internal stakeholders, including branch and sector staff. The Analyst conducts environmental scans and collects and analyzes data from a variety of internal and external information sources to identify trends, capacity issues, gaps and potential services to inform increased effectiveness of sector operations. The Analyst plays a key role in receiving learning and teaching resources and liaising with internal and external stakeholders to ensure established processes and protocols are followed and issues are identified and resolved.
 

The Stakeholder Relations Analyst
 

1)  Liaises with internal and external stakeholders, to support implementing new sector process and procedures.
 

• Ensures efficient and effective processes are in place for external stakeholders to submit learning and teaching resources for authorization and/or approval.
• Tracks and monitors issues regarding management topics to ensure timely attention and resolution, and to address common issues to mitigate their impact and potential escalation.
• Completes environmental scans to identify good practices, issues, and potential future directions for procuring, developing, and implementing submissions processes for learning and teaching resources.
   

2)  Builds and establishes strategic and effective relationships with internal staff to support procurement and implementation of K-12 learning and teaching resources.
 

• Works closely with other staff to ensure internal processes and systems are followed for the collection and retention of all contract requirements, documentation, and assets.
• Coordinates the transition of contract deliverables across the sector following established processes and identify opportunities for efficiencies.
• Liaises with the Resource Management team, contract services management, legal team and other stakeholders as needed to ensure the sector is respecting and following intellectual property rights of third parties and established protocols.

Role Responsibilities Continued

3)  Supports the Director, Mangers and the branch in delivering mandate an priority tasks.

• Provides analyses, summaries and reports to branch and sector staff to inform planning and decision-making.
• Provides the Director and Managers with advice and recommendations for emerging issues, opportunities, and challenges, for the ongoing enhancement of the branch and sector operational standards and processes.
• Ensures the branch, division and department leadership have appropriate input for decision-making.
• Supports collaboration, linkages and information sharing across branch, sector and the division, including developing and maintaining relationships.
• Contributes to strategic ad hoc projects and initiatives as directed by the Director and Managers.
   

4)  Responds to actions requests and prepares ministerial correspondence.
 

• Prepares accurate and timely responses to ministerial correspondence such as action requests, information requests and briefing notes for the signature of Minister, Deputy Minister, and Assistant Deputy Minister.
• Researches and compiles information.
• Collaborates with internal and external organizations.
• Enters and edits information within the ARTS System.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
 

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

In this role, you will contribute to our team by demonstrating the following behavioral competencies:
 

Drive for Results: Works collaboratively with managers and colleagues to meet project timelines and takes ownership of meeting deadlines. Takes initiative to identify issues and deliver successful outcomes.
 

Creative Problem Solving: Seeks and suggests new ideas to proactively identify and address project risks to mitigate their escalation; breaks problems down to facilitate the creation of solutions; proposes solutions to help address issues; seeks input from diverse perspectives; and shares learning with others.
 

Agility: Adapts and thrives in fast-paced environments, effectively navigating through changing priorities, unforeseen obstacles, and evolving project requirements while maintaining a proactive and flexible approach to ensure successful project outcomes.
 

Systems Thinking: Builds awareness of internal and external stakeholders impacted by sector operations, including relevant organizations and representatives. Understands Ministry priorities, the provincial education system, and education issues.
 

Develop Networks: Seeks opportunities for continuous learning and development; and participates in fostering a team environment in the unit.

Qualifications

University graduation in a related field (Ex. Public Administration, Education, Social Sciences), plus 2 years progressively responsible related experience; or equivalent as described below.
 

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
   

The Stakeholder Relations Analyst Assets:
 

• French language proficiency and previous experience working in French are strong assets.
• Knowledge of the Kindergarten to Grade-12 education system in Alberta, including public, separate, francophone, charter and independent schools.
• Awareness of government and department strategic and policy directions.
• Sound project management and organizational skills.
• Strong interpersonal skills and demonstrated ability to communicate clearly and professionally, both verbally and in writing.
• Ability to work independently and collaboratively in a team environment.
• Aptitude for problem solving and well developed research skills.
• High proficiency using Microsoft Office Suite/365.
   

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent position and the hours of work are a total of 36.25 hours per week.
 

A cover letter demonstrating your qualifications, experience and skills for this position is required and will be used as a screening tool.
 

Candidates for this position may be asked to complete a written exercise and/or assessment.
 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
 

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.