Senior Analyst, Education and Outreach

Role Responsibilities

Join a dynamic team dedicated to protecting vulnerable adults and promoting the prevention of abuse. Your expertise in education, outreach, training, and change management will help prevent and address abuse in care and support settings across Alberta.

Reporting to the Strategic Policy Manager, the Senior Analyst, Education and Outreach develops and delivers education, outreach, and training initiatives for the Protection for Persons in Care (PPC) Unit. The position works with internal and external stakeholders to promote awareness of the PPC program and understanding of legislative requirements and operational policies and procedures.

You will also support stakeholder engagement, contribute to policy development and improvement, and apply adult learning and change management principles to promote consistent program delivery. Strong communication, analytical and collaborative skills are essential to this role.

In this role, you will:

• Lead and deliver outreach initiatives to raise awareness of the PPC program and promote understanding of legislative requirements.
• Support the development and refinement of operational policies and procedures to improve program effectiveness and service delivery.
• Design and deliver training and change management initiatives for staff and contracted service providers to support consistent implementation of program policies and procedures.
• Plan, implement, and evaluate stakeholder engagement activities to inform program design and delivery.
• Contribute to strategic policy and legislative initiatives aimed at preventing abuse and protecting vulnerable adults receiving publicly funded care or support services.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

To be successful in this role, you will demonstrate the following Alberta Public Service competencies:

• Develop Networks – You build and maintain relationships with a broad range of stakeholders, seek diverse perspectives, and actively gather input to inform policy development, outreach initiatives, and program improvements.
• Build Collaborative Environments – You engage stakeholders, encourage open communication, and work collaboratively to address challenges, resolve conflicts, and achieve shared program goals.
• Develop Self and Others – You promote continuous learning by sharing knowledge, developing training resources, and creating opportunities for staff and service providers to strengthen their understanding of policies, procedures, and legislative requirements.
• Drive for Results – You take accountability for deliverables, use available resources effectively, and prioritize work to achieve timely, high-quality outcomes aligned with government priorities and the protection of vulnerable adults.
• Agility – You adapt to changing priorities, identify alternative approaches, anticipate challenges, and support stakeholders through change while maintaining focus on program objectives and effective service delivery.

Qualifications

University graduation in a related field, such as Public Policy, Public Administration, Political Science, Legal Studies, Social Sciences, Communications, Public Relations, Education, Adult Education, Instructional Design, Business Administration, or Health Sciences, plus 4 years of progressively responsible related experience; or an equivalent combination of education and experience.

Equivalency: 

• One year of experience for one year of education OR
• One year of education for one year of experience.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

The following experience is required:

• Developing and delivering education, outreach, and training initiatives for diverse audiences.
• Applying adult learning and instructional design principles.
• Coordinating policy, planning projects, or managing multiple priorities.
• Applying change management principles and change cycles.

The following experience is considered as assets:

• Supporting stakeholder engagement and strategic, legislative, and regulatory initiatives.
• Supporting the development and refinement of operational policies and procedures.
• Identifying risks, challenges, and opportunities and developing audience-specific solutions.
• Experience in project management and developing training resources.

Notes

Hours of work are 08:15 AM to 4:30PM, Monday to Friday.

This is a full-time permanent position working 36.25 hours per week in downtown Edmonton or Calgary Southland Park.

Application Requirements

As part of the application process, you are required to:

• Complete all pre-screen questions.
• A cover letter is required. Please outline why you are interested in the role and how your experience relates to the qualifications. Writing quality of your cover letter and resume will be assessed as part of the screening process. Applications without a cover letter will not be considered. 
• As part of the recruitment process, candidates may be invited to complete a written assessment and/or deliver a presentation.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.