Program Coordinator

Role Responsibilities

The Ministry of Jobs, Economy, Trade and Immigration has an exciting opportunity for you to join our team as Program Coordinator!

The Economic Development and Business Supports Division drives the department's economic development agenda through policies, strategies, and programs that help create jobs and diversify Alberta's economy. This work includes delivering high-quality programs, engaging stakeholders, and providing timely analysis and policy advice to support strategic decision making.

Reporting to the Manager, Film and Television Tax Credit Program, the Program Coordinator position exists to provide essential program delivery and support to the Film and Television Tax Credit (FTTC) program. The role ensures that applications and reporting are processed efficiently, accurately, and in compliance with established legislation and policies.

Key Responsibilities:

• Program Delivery 
  • Receive and perform initial reviews on FTTC applications to ensure eligibility and completeness.
  • Manage the program's email inbox, and address inquires in a timely manner.
  • Respond directly to client inquiries regarding: eligible expenses and activities; project and approval timelines; program administration; access to program information.
  • Conduct initial application reviews within the application portal.
• Support Program Management and Continuous Program Improvement
  • Liaise with internal staff and external stakeholders to support program management and continuous improvement.
  • Ensure best practices in program management are being followed.
  • Complete research that informs the development of program administration and outward facing program documents to govern the program.
  • Develop aids and supports that foster uptake and engagement within the program (e.g., templates, FAQs, checklists, manuals, guidelines etc.).
• Stakeholder Engagement
  • Liaise with applicants on program inquiries throughout the application process.
  • Liaise with other ministries, programs and stakeholders as needed.
  • Support development of materials, such as briefing notes, that will be provided to decision-makers for review, including the Senior Program Advisor, Manager, Director, Executive Director, Assistant Deputy Minister, Deputy Minister, and Minister.

Please click on this link to view the job description.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Creative Problem Solving: Explore creative options in order to address potential stakeholder requests and challenges.
• Drive for Results: Deliver reliable and accurate information in a timely and consistent manner.
• Agility: Adjust to changing priorities and evolving situations.
• Develop Networks: Rely on an effective network of contacts to successfully execute the work.

Qualifications

Minimum Recruitment Standard

University graduation in a related field; no experience required; or equivalent as described below.

Equivalency: Directly related education or experience considered based on:  

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education.

For application consideration, please attach a cover letter explaining your qualification and suitability for this role.

The following knowledge or experiences are considered as assets:  

• Some experience in a related field such as business is preferred.
• Experience in tax credit program development or delivery in the context of public administration.
• Knowledge of related accounting principals.
• Knowledge of grants management tracking systems such as Microsoft Client Relations Management (CRM).
• Proficient with Microsoft Office, including Word, Outlook, Excel and PowerPoint.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent, full-time position with 36.25 hours per week, Monday to Friday. 

This position is located in Edmonton, Alberta. 

Candidates are required to submit resume and cover letter that succinctly demonstrate their qualifications against the job requirements including education, experience and relevant competencies. It is important for applicants to ensure that their resume and cover letter clearly articulate how their past work experiences align with the role’s qualifications and needs. 

Resumes must include precise employment dates (month and year) to assist in assessing written communication skills and attention to detail.

The final candidates for this position will be asked to undergo an academic check as well as reference checks and may need to provide a suitable security screening.  Candidates may be asked to complete a written exercise and/or assessment. 

Any costs associated with obtaining required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

What the GoA has to offer:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.