Health Compliance Officer

Role Responsibilities

Reporting to the Manager, Continuing Care Homes Inspection Program, the Health Compliance Officer is a critical regulatory position responsible for independently conducting routine inspections, complaint investigations, incident follow-up activities, and other compliance monitoring functions. As a designated inspector under the Continuing Care Act, you will play a vital role in assessing compliance with the Continuing Care Act, associated regulations, and the Continuing Care Health Service Standards (CCHSS) to help ensure residents receive safe, quality care and that their rights are protected.

Your responsibilities in this role will include but will not be limited to:

• Conduct inspections and investigations of continuing care homes to assess compliance with the Continuing Care Act, Regulations, and Continuing Care Health Service Standards.
• Evaluate resident care, service quality, operational practices, and safety risks, identifying non-compliance and recommending corrective or enforcement actions.
• Investigate complaints, serious incidents, and Duty to Notify reports, and prepare clear, evidence-based reports to support regulatory decision-making.
• Provide clinical expertise, regulatory interpretation, and technical guidance to operators, stakeholders, and colleagues.
• Build effective relationships with operators, residents, families, healthcare professionals, and government partners to promote compliance and quality improvement.
• Maintain accurate documentation, identify emerging risks and trends, and provide recommendations to support regulatory oversight.
• Contribute to policy, process, training, and continuous improvement initiatives that strengthen compliance monitoring and enhance the quality of continuing care services across Alberta.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking: Applies a broad understanding of legislation, emerging risks, stakeholder perspectives, and health system priorities to support effective regulatory oversight and decision-making.

Creative Problem Solving: Uses critical thinking, sound judgment, and evidence-based analysis to investigate complex issues, identify risks, and develop practical compliance solutions.

Agility: Adapts quickly to changing priorities, emerging risks, and evolving legislation while demonstrating resilience, flexibility, and a commitment to continuous improvement.

Qualifications

Minimum Recruitment Standards

A bachelor’s degree in nursing, social work and gerontology, or related field, plus a minimum of four (4) years of progressively responsible experience. Must be a regulated member of the appropriate college if required by the Health Professions Act.

Equivalency: Diploma related to the position assignment and six (6) years of related experience. Master’s degree related to the position assignment and three (3) years of related experience. Must be a regulated member of the appropriate college if required by the Health Professions Act.

The following experience is required:

• Experience in continuing care, home and community care, healthcare regulation, compliance, inspections, investigations, quality assurance, case management, or a related field.
• Experience interpreting and applying legislation, regulations, standards, and policies.
• Knowledge of Alberta's continuing care system and regulatory environment.
• Strong analytical, report writing, and decision-making skills, with the ability to assess complex issues and provide evidence-based recommendations.
• Excellent communication and relationship-building skills, with the ability to engage effectively with service providers, healthcare professionals, families, and government partners.
  
  

The following experience is considered as assets:

• Advanced education or professional certification in healthcare, public health, health administration, social work, gerontology, regulatory practice, investigation, inspection, or a related discipline.
• Experience conducting inspections, investigations, audits, compliance reviews, or complaint resolution processes.
• Knowledge of administrative law, procedural fairness, regulatory enforcement, and quality improvement practices.
• Experience contributing to policy, standards, regulatory guidance, or educational initiatives.
  
  

The following experience will be given preference:

• Clinical experience in healthcare, continuing care, or home and community care settings.
• Experience in regulatory oversight, compliance monitoring, licensing, accreditation, enforcement, or quality assurance.
• Knowledge of relevant healthcare legislation, including the Health Information Act (HIA), Protection for Persons in Care Act (PPCA), and Infection Prevention and Control (IPC) standards.
• Experience delivering training, stakeholder education, or compliance-related guidance.
• Demonstrated ability to communicate complex regulatory information clearly and effectively.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of work are 08:15 AM to 04:30 PM, Monday to Friday. This is a full-time temporary position, working 36.25 hours per week until March 31, 2028, located at Red Deer.

Location:

• Red Deer Provincial Building, 4920 51 Street, Red Deer, AB T4N 6K8
  
  

Travel:

• This position is approximately 80% travel with approximately 50% of that being overnight travel. Ability to travel through out the province is required. 
• Occasionally, travel may be required on short notice through out the province.
• Valid class 5 drivers license and a reliable vehicle is required. 
• Occasional evening and weekend work may be required.
  
  

Final candidates will be required to provide a drivers abstract.

If a security screening is required:

• Final candidates may be required to undergo a criminal records check (CRC). 
  
  

A cover letter outlining how your experience relates to the qualifications of this role is required. In your cover letter, please briefly summarize:
1) How your professional and/or academic background relates to this role, including your direct and transferable expertise and skills.
2) Reason(s) for interest in this role.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP) 
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.