Administrative Supervisor - Employment And Financial Services

Role Responsibilities

Reporting to the Business Coordinators of Employment and Financial Services (EFS), this position plays a key role in overseeing Administrative Support processes and procedures, providing input, and contributing to operational decisions. The incumbent assists the Business Coordinators with the recruitment, interviewing, hiring, and training of Administrative Support staff within Assisted Living and Social Services.

This position works closely with Business Coordinators, Program Supervisors, and Managers on a daily basis to address issues and concerns requiring attention. The role involves performing a variety of complex administrative duties and requires extensive knowledge of multiple programs and services. The incumbent supports Albertans in navigating Alberta Supports Income Support (IS) and Disability Income Assistance programs and services, including the Alberta Supports Contact Centre (ASCC), Child Support Services (CSS), and local community resources.

As a senior member of the administrative team, the incumbent is regularly called upon to interpret and respond to issues requiring immediate attention. The position provides support to the management team and contributes to Employment and Financial Services (EFS) programs and projects. Responsibilities include supporting staff and implementing and monitoring systems that promote efficiency, effectiveness, and quality in the delivery of administrative and financial services.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Creative Problem Solving: Ability to gather information from a variety of sources, analyze and interpret data, and make informed decisions and recommendations.
• Systems Thinking: Understands how individual roles, programs, and decisions interconnect within the broader organization. Anticipates the impact of changes across departments and aligns resources effectively to support service delivery. Ensures administrative support enables program staff to perform their roles efficiently, contributing to timely and coordinated services for Albertans.
• Agility: Demonstrates the ability to effectively prioritize competing demands, adapt to changing priorities, and contribute to organizational goals in a dynamic environment.
• Drive for Results: Demonstrates the ability to gather, integrate, and interpret complex information to achieve goals and priorities while delivering outcomes aligned with departmental objectives and directives. Possesses strong analytical, assessment, and critical judgment skills.
• Building Collaborative Environments: Ability to work collaboratively with a diverse range of teams, stakeholders, and partners across the workplace, community, and government ministries and agencies to achieve client, team, and ministry objectives.
• Develop Self and Others: Demonstrates a commitment to continuous learning and invests in the long-term development and growth of both self and others.

Qualifications

Minimum Recruitment Standard:

High school diploma and four years of related experience.

Equivalency:

Directly related experience or education considered on the basis of:

• One year of experience for one year of education or
• One year of education for one year of experience.
  
  

A valid driver's licence is required, as regular travel to supervised sites is an expectation of this position.

Assets

• Two or more years of experience in a supervisory role.
• Demonstrated leadership, team-building, problem-solving, and communication skills.
• Previous supervisory experience in a related field.
• Experience leading through change and/or formal training in change management.
• Proficiency in the use of Microsoft Office and Microsoft 365 applications.
• Extensive knowledge of budgeting, financial planning, financial monitoring, and Expenditure Officer Authority processes, including the management of worksite and client-related expenses.
• In-depth working knowledge of ministry information, Protection of Privacy Act (POPA) and financial payment systems, including, but not limited to, BERNIE, 1GX, Concur, and Electronic Payment System (EPS).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

• This is a temporary, full-time position working 36.25 hours per week, Monday to Friday, until March 31, 2027.
  
  
• This position is based in Wetaskiwin.
  
  
• Applicants are required to submit a cover letter and resume outlining their qualifications and suitability for this role.
  
  
• Final candidates will be required to undergo a criminal records check (CRC).
  
  
• Applicants being considered for this position will be required to complete a Level 2 Enhanced Security screening (including an enhanced criminal record check along with a credit check) as part of the pre-employment checks for this position.
  
  
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

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• Working for the Alberta Public Service.
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• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.