Associate Claims Adjudicator

The Role 

Associate Claims Adjudicators conduct financial reviews and analyses to determine the eligibility of claims. They also verify customer production information, and process claims and claim payments for programs delivered by Agricorp.

In this role, you will:

• Manage client claims through the claims process by assessing the application against coverage, reviewing data for completeness, researching and investigating discrepancies, and calculating program benefits in accordance with to Agricorp’s policies and best practices
• Identify and escalate high-risk issues to senior team members
• Contribute to the success of the team by monitoring and reporting trends and emerging issues in claims file experiences

• Provide technical guidance to clients and producers related to Agricorp's suite of programs
• Maintain professional working relationships with clients and agents

Job status: Permanent Full-time

Salary: $54,994 - $64,698 

Location: The successful candidate must live in Ontario to perform this role

Work Status: Full time in office or hybrid work arrangements offered

Qualifications

• Post-secondary degree or diploma in business, economics, agricultural science or related field, or equivalent experience; additional training in accounting, risk analysis/risk management, or financial analysis, an asset
• 1-2 years of experience in claims or risk adjudication, preferably in the financial services or agricultural sectors
• Demonstrated ability to communicate clearly to diverse groups, including clients, brokers, agents and other professionals
• Strong organizational skills
• Ability to work in a collaborative team environment
• Agricultural knowledge is an asset
• Working towards a professional designation in finance, Chartered Insurance Professional (CIP) or Fellow of the Insolvency Institute of Canada (FIIC) an asset

Key Competencies

• Achieving quality results – Focuses efforts on managing one’s self to achieve high-quality results consistent with the organization’s standards and measures, while managing risk
• Client focus – Provides service excellence to internal and external clients
• Analytical thinking – Interprets, links and analyses information and situations by breaking them down into component parts and identifying patterns, connections and underlying issues
• Critical judgment, decision making and problem solving – Uses critical judgment to make decisions and solve problems involving varied levels of complexity, ambiguity and risk
• Initiative – Identifies and deals with situations and issues proactively and persistently, seizing opportunities that arise
• Planning and organizing – Develops, implements, evaluates and adjusts plans to reach goals while ensuring the optimal use of resources

Background

Agricorp, an agency of the government of Ontario.

Agricorp delivers government programs. These programs help protect the livelihood of over 47,000 Ontario farmers against the many risks farm businesses face every day. Our employees are skilled professionals who respond when industry and government need us, manage public funds with great care and integrity, and deliver a quality customer experience.

Agricorp helps grow Ontario agriculture. We underwrite $7 billion in risk each year. The agency was established in 1997, and in our first 25 years we made $7.5 billion in payments to farmers when they needed it most. 

Apply online

To apply for this position, please go to www.agricorp.com and select Careers. Click on Current Opportunities.   

Please submit your application for this position by April 11, 2025.

We thank all applicants for their interest; however only those selected for an interview will be contacted directly.