Explore 5 Jobs at Tonal

Staff Machine Learning Engineer, Sensors & Intelligence

Tonal

Toronto, Ontario, CA (Remote)

Posted 2 days ago

The Staff Machine Learning Engineer will lead research and development of multimodal foundation models for human movement and physiology using sensor, video, and wearable data. Responsibilities include designing and validating models and evaluation frameworks, advancing human-motion computer vision, publishing research, deploying models with engineering teams, and mentoring colleagues while shaping the team's scientific direction.

Manager, Care Operations

Tonal

Toronto, Ontario, CA (Remote)

Posted a month ago

The Manager, Care Operations owns daily delivery across Tonal’s in-house and outsourced customer care operations, including service levels, partner performance, staffing, capacity, and escalations. The role leads and coaches the care team, translates operational data into improvements, and works cross-functionally to maintain a consistent member experience across support channels.

Operations Lead, Care

Tonal

Toronto, Ontario, CA (Remote)

Posted a month ago

The Operations Lead, Care improves Tonal’s Customer Care operations by identifying operational challenges and developing scalable solutions across processes, systems, workflows, and customer journeys. The role leads cross-functional projects from problem definition through implementation, using automation, self-service tools, support technologies, data analysis, and launch readiness activities to improve efficiency and customer experiences.

Staff Solutions Architect, Business Systems

Tonal

Toronto, Ontario, CA (Remote)

Posted 2 months ago

The Staff Solutions Architect, Business Systems owns end-to-end solution design and delivery across Tonal’s NetSuite, Salesforce, iPaaS, and connected business applications. The role covers requirements and process design, technical architecture, integrations, testing, governance, cutover, adoption, enablement, and mentoring across commerce, finance, fulfillment, and service processes.

Finance Manager, Revenue Accounting

Tonal

Toronto, Ontario, CA (Remote)

Posted 4 months ago

The Finance Manager, Revenue Accounting will lead revenue accounting processes, ensure ASC 606 compliance, and oversee deferred revenue governance and order-to-cash operations. This role involves managing monthly/quarterly revenue close, partnering with cross-functional teams, and driving process improvements in a high-growth environment.