Explore 8 Jobs at tipalti.com

Office Manager (12 month contract)

tipalti.com

Toronto, Ontario, CA

Posted 12 days ago

The Office Manager will deliver an exceptional in-office experience at Tipalti’s Toronto office, serving as the first point of contact for visitors and colleagues. Responsibilities include planning office events, handling administrative and supply tasks, managing vendors and workplace services, and overseeing office safety, food and beverage, security, and desk reservations. This is a full-time, 12-month fixed-term contract requiring five days per week onsite.

Customer Onboarding Manager

tipalti.com

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Customer Onboarding Manager leads implementation projects for Tipalti’s SaaS accounts payable automation solutions, guiding customers through technical integration and ensuring successful adoption. The role manages project timelines, provides customer support and problem-solving, shares customer insights with product teams, and partners with Sales and Customer Success to support revenue goals.

Senior Customer Success Manager, Partnerships

tipalti.com

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Senior Customer Success Manager, Partnerships owns post-launch relationships for customers referred through Tipalti’s strategic partner ecosystem, driving adoption, retention, growth, and long-term value. The role partners across Customer Success, Account Management, Alliances, and other teams to resolve issues, identify expansion opportunities, and develop the processes and strategy for a new Partner Customer Success function.

Senior Customer Success Manager, Partnerships

tipalti.com

Vancouver, British Columbia, CA (Hybrid)

Posted a month ago

The Senior Customer Success Manager, Partnerships owns the post-go-live experience and strategic relationships for customers referred through Tipalti’s partner ecosystem, driving adoption, retention, growth, and value realization. The role collaborates with customer, partner, and internal teams, handles complex issues and escalations, and helps build and scale Partner Customer Success processes while mentoring colleagues.

Manager, Strategic Customer Onboarding

tipalti.com

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Manager, Strategic Customer Onboarding leads a team responsible for Tipalti’s most complex customer implementations and the performance and health of the overall delivery portfolio. The role oversees people development, project risk, staffing and capacity, operational cadence, escalations, partner-led engagements, and cross-functional process improvements, including adoption of AI-enabled workflows.

Manager, Strategic Customer Onboarding

tipalti.com

Vancouver, British Columbia, CA (Hybrid)

Posted 2 months ago

Leads the Strategic Onboarding team and portfolio for complex, high-priority B2B SaaS customer implementations, owning team development, delivery performance, capacity, risk, and escalations. The role also establishes scalable delivery practices, coordinates cross-functional and partner-led work, and champions AI-enabled workflows to improve customer outcomes.

Senior Revenue Operations Manager

tipalti.com

Toronto, Ontario, CA (Hybrid)

Posted 3 months ago

The Senior Revenue Operations Manager partners with Customer Success and Customer Onboarding leaders to analyze customer lifecycle performance, guide decisions, and improve processes and workflows. The role supports frontline teams, optimizes systems and automation—including AI-enabled workflows—and contributes to broader Revenue Operations projects and capacity models.

Principal, AI Transformation - Sales

tipalti.com

Toronto, Ontario, CA (Hybrid)

Posted 3 months ago

The Principal, AI Transformation - Sales will drive AI-led growth initiatives across Tipalti’s Sales organization, identifying opportunities and personally building and deploying AI-powered tools, workflows, and automations. The role also coordinates stakeholders and tool strategy, develops lasting AI capabilities, and defines and tracks adoption and performance metrics.