Posted a month ago
The Technical Implementation Manager leads technical onboarding for new SaaS customers, from kickoff through go-live, including requirements gathering, configuration, data migration, integrations, training, and troubleshooting. The role also provides Level 2 support, manages implementation documentation and process improvements, and partners with cross-functional teams to support customer outcomes and identify expansion opportunities.
Posted 2 months ago
The Customer Success Manager will own the post-onboarding customer success journey for enterprise B2B SaaS clients, serving as a strategic advisor to executive stakeholders. Responsibilities include defining success plans, tracking KPIs and ROI, facilitating Executive Business Reviews, mitigating account risks, driving adoption and expansion, and communicating customer feedback to internal teams.
Posted 2 months ago
SuiteSpot is hiring a Forward Deployed Engineer to own technical delivery for enterprise customer implementations, integrations, data migrations, and onboarding. The role translates customer workflows into technical requirements, develops solutions across the full stack, diagnoses issues across code and databases, and collaborates with Product, Engineering, and Customer Success in a remote setting.
Posted 3 months ago
SuiteSpot is seeking a Senior Front End Engineer to develop and maintain scalable Angular applications for their PropTech SaaS solutions. The role involves collaborating with cross-functional teams to design, code, and test user-friendly interfaces for web and mobile platforms, while contributing to architectural decisions and driving technical excellence.
Posted 3 months ago
SuiteSpot is seeking a Senior Software Engineer to build and scale its PropTech platform, focusing on Angular frontends, Node.js/NestJS backends, and MongoDB. The role involves owning features end-to-end, contributing to architecture decisions, and collaborating with cross-functional teams to deliver customer-facing solutions in a fast-paced environment.
Posted 6 months ago
SuiteSpot is seeking a Senior Software Engineer to build and scale SAM, an AI agent for resident maintenance that handles voice and chat interactions in 35+ languages. The role involves full-stack development (Node.js, Angular, MongoDB, AWS), AI agent engineering, and ensuring 24/7 production reliability for mission-critical services.
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