Posted 9 hours ago
Square One is seeking a Complaints Officer on its Legal + Compliance team to serve as the final internal escalation point for customer complaints that remain unresolved after the Divisional Head's review. The role involves objectively reviewing files, interpreting insurance regulations and company policies, issuing the final position letter, preparing regulatory and insurer reporting, and analyzing complaint trends for continuous improvement.
Posted a day ago
The Software Quality Assurance Specialist tests releases for Square One’s in-house insurance platform and mobile applications, covering features such as pricing, policy changes, billing, payments, and AI capabilities. The role also refines requirements with business stakeholders, investigates data using SQL, reproduces defects, and helps ensure releases meet quality standards.
Posted 15 days ago
The Property Claims Telephone Adjuster manages residential insurance claims by gathering loss details, assessing coverage, evaluating contractor estimates, negotiating settlements, and arranging payments. The role also involves maintaining claim documentation and reserves, guiding customers through the claims process, and collaborating with independent adjusters and contractors.
Posted a month ago
The Home Insurance Claims Road Adjuster handles property claims, including visiting claim sites across the GTA, assessing damage, determining coverage, and coordinating repairs, settlements, and payments. The role also involves customer support, contractor quote evaluation, claims documentation, and maintaining industry knowledge.
Posted a month ago
The Home Insurance Claims Examiner manages home insurance claims from initial customer contact through coverage decisions, settlement negotiation, payment, and closure. The role assigns and directs independent adjusters, explains claim decisions to customers, assists with property repair or replacement, and identifies policies needing underwriting review.
Posted a month ago
The Building Damage Adjuster handles residential property insurance claims, serving as the main customer contact from initial loss details through coverage decisions, contractor quote evaluation, settlement, and claim closure. The role also includes setting reserves, maintaining claim documentation, arranging payments, and identifying claims that may require underwriting review.
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