Explore 12 Jobs at SPS Commerce

Customer Success Executive

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted 10 days ago

The Customer Success Executive manages strategic customer accounts, develops executive relationships, and leads ongoing account teams to increase customer value and product adoption. Responsibilities include coordinating delivery and issue resolution, guiding change management, and aligning SPS Commerce solutions with customer business goals.

Senior Customer Success Manager - Enterprise

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted 15 days ago

The Senior Customer Success Manager will guide enterprise customers through the post-sales lifecycle, align product adoption with strategic goals, and support retention and long-term value. Responsibilities include maintaining customer relationships, building success plans, monitoring account performance, identifying expansion opportunities, and forecasting renewal and expansion revenue.

Customer Success Manager - Mid Market

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted 15 days ago

The Customer Success Manager II manages post-sale customer relationships and success throughout the customer lifecycle, aligning SPS Commerce solutions with customers’ strategic goals. Responsibilities include driving adoption and retention, managing revenue recovery and account performance, identifying expansion and cross-selling opportunities, and forecasting renewals and expansion revenue.

AI & Automations Builder (HR)

SPS Commerce

CA (Hybrid)

Posted 20 days ago

The AI & Automations Builder designs, builds, tests, documents, and maintains AI agents, automated workflows, integrations, and data pipelines across SPS Commerce's HR technology landscape. The role partners with HR teams, IT Application Engineering, and enterprise AI Engineering to improve HR operations, support People Analytics, and develop scalable solutions across platforms such as Workday and ADP.

Software Engineer Intern

SPS Commerce

Brampton, Ontario, CA (Hybrid)

Posted 21 days ago

The Software Engineer Intern works with a scrum engineering team to understand, design, and code software deliverables, contributing to production-ready product development. The role includes developing, deploying, and verifying code in a cloud environment, attending daily scrum meetings, and sharing ideas about new technology.

Senior Marketing Automation & Insights Manager

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Senior Marketing Automation & Insights Manager engineers data, AI, and automation systems that support marketing segmentation, targeting, and go-to-market efficiency. Responsibilities include designing data models, AI solutions, automation architectures, governance frameworks, and innovation roadmaps, while advising marketing partners and mentoring team members.

Sr. Digital Marketing Manager

SPS Commerce

CA (Hybrid)

Posted a month ago

The Senior Digital Marketing Manager owns SPS Commerce’s paid and organic channels, budgets, measurement, and conversion strategy to generate qualified leads and pipeline. The role also leads experimentation, agency management, technical SEO priorities, and discoverability across AI answer engines and community and review platforms.

Customer Success Manager - SMB

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Customer Success Manager owns the customer experience for Revenue Recovery customers from trial and onboarding through product education and renewal. The role focuses on customer adoption, satisfaction, retention, churn reduction, and customer lifetime value, partnering with internal teams to resolve customer needs and support long-term success.

Associate Customer Integrations Manager, Logistics

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted 2 months ago

The Associate Customer Integrations Manager, Logistics oversees shipping document integrations and Document Explorer implementations for small and medium-sized business customers. The role manages integration projects, coordinates technical configuration and troubleshooting, trains customers, monitors solution performance, and collaborates with Sales, Customer Success, Support, and Product teams.

Customer Success Manager

SPS Commerce

Toronto, Ontario, CA (Hybrid)

Posted 2 months ago

SPS Commerce is seeking a Customer Success Manager to manage and expand an emerging-market portfolio of more than 200 CPG brand accounts. The role focuses on scalable onboarding, customer success planning, account-health monitoring, adoption campaigns, retention, and reporting, while contributing customer insights to go-to-market strategy.