Explore 8 Jobs at SOCi

Sales Development Representative

SOCi

Toronto, Ontario, CA (Remote)

Posted 6 days ago

The Sales Development Representative identifies, qualifies, and closes sales opportunities while partnering with Account Executives and Marketing. Responsibilities include territory planning, account outreach, discovery calls, deal follow-up, expansion opportunity identification, event and conference outreach, and sales enablement support.

Local Visibility Optimization

SOCi

Toronto, Ontario, CA (Remote)

Posted 13 days ago

The Local Visibility Optimization Specialist delivers local SEO services to customers, including audits, keyword and performance analysis, competitive research, and monthly reporting. The role translates SEO data into customer recommendations, presents insights in meetings, tracks optimization actions, and works with Customer Success and Professional Services teams to improve customer outcomes and service delivery.

Manager, Local Visibility Optimization

SOCi

Toronto, Ontario, CA (Remote)

Posted 13 days ago

The Manager, Local Visibility Optimization leads SOCi’s SEO, search visibility, and digital market intelligence perspective, translating insights into frameworks and enablement for teams across the company. The role supports SEO consulting and customer success, informs product messaging, delivers training, and creates external thought leadership through content and industry representation.

Agentic Workforce Adoption Manager

SOCi

Toronto, Ontario, CA (Remote)

Posted a month ago

The Agentic Workforce Adoption Manager drives customer adoption of SOCi’s AI-powered marketing solutions, helping customers realize measurable outcomes and integrate AI agents into their marketing workflows. The role partners with Customer Success, Product, Sales, and Delivery teams, leads customer enablement and adoption engagements, and uses MarTech expertise across social media, SEO, and reputation management to improve adoption, value realization, retention, and expansion.

Accounts Receivable Specialist

SOCi

Toronto, Ontario, CA (Remote)

Posted a month ago

The Accounts Receivable Specialist manages customer billing inquiries, billing setup, invoice delivery, collections, payment applications, account reconciliation, and AR reporting. The role collaborates with Customer Success, Sales, and Finance teams to resolve billing issues and support timely payment and accurate cash flow.

Revenue Operations Analyst

SOCi

Vancouver, British Columbia, CA (Remote)

Posted a month ago

The Revenue Operations Analyst supports Customer Success, Sales, and Marketing through request queue management, Salesforce administration and reporting, customer cancellation operations, and cross-functional process improvement. The role also develops dashboards and analytics, maintains CRM data quality, and partners with stakeholders to improve operational workflows.

Strategic Customer Success Manager

SOCi

Toronto, Ontario, CA (Hybrid)

Posted 6 months ago

The Strategic Customer Success Manager manages relationships with strategic enterprise clients, supports adoption and value realization of SOCi's marketing platform, and drives satisfaction, retention, and account growth. Responsibilities include stakeholder engagement, client training and reviews, monitoring product usage, resolving issues, and coordinating customer needs across internal teams.

Enterprise Customer Success Manager

SOCi

Toronto, CA (Remote)

Posted 8 months ago

SOCi is hiring an Enterprise Customer Success Manager to lead strategic relationships with enterprise customers, mitigate churn, drive revenue growth, and expand product adoption and retention. The role involves coordinating across internal teams, advising C-level executives, analyzing customer lifecycle metrics, and mentoring junior team members.