Explore 9 Jobs at Shopify
Open Positions at Shopify
Posted 2 days ago
The Merchant Support Advisor provides merchant support through chat, messaging, and phone, resolving complex technical issues and explaining systems clearly. The role also uses AI tools, shares knowledge with teammates, identifies recurring issues, and recommends improvements to products, documentation, and workflows.
Key Details
Top Skills Required
Posted 2 days ago
The Sr. Staff Technical Program Manager will lead complex, cross-functional programs to build and scale Shopify's advertising technology, from discovery and planning through launch, adoption, and optimization. The role aligns engineering, product, data science, and business teams; connects technical delivery to measurable business outcomes; manages risks and dependencies; and improves execution through data, operational mechanisms, and AI-assisted ways of working.
Key Details
Top Skills Required
Posted 3 days ago
The Sr. Staff Technical Program Manager will lead company-wide programs shaping Shopify’s data, machine learning, and AI capabilities. Responsibilities include driving development and adoption of data processing systems, guiding build-versus-buy decisions, strengthening data governance, and improving the value and efficiency of data investments.
Key Details
Top Skills Required
Posted 7 days ago
The Support Operations Lead owns the processes, systems, and reporting that enable Support Advisors to serve merchants and partners effectively. This individual-contributor role diagnoses operational issues, designs and ships process improvements, builds automation and AI workflows, and leads cross-functional change through influence.
Key Details
- full time Jobs
- 5+ years experience
Top Skills Required
Posted 7 days ago
The Sr. Staff Technical Program Manager will lead large-scale, cross-organizational technical programs, including initiatives across Payments, Trust, Product, and Platform. The role drives execution of software development deliverables, coordinates interdependent priorities, and partners with leadership to shape strategy, define success metrics, and align teams.
Key Details
Top Skills Required
Posted 7 days ago
The Performance Excellence Lead is an individual contributor responsible for improving Shopify’s support operations and merchant experience. The role uses operational data and AI tooling to identify and prioritize issues, runs short delivery sprints, and partners with Support Delivery to implement lasting fixes, frameworks, and playbooks.
Key Details
Top Skills Required
Posted 9 days ago
The Lead, Learning & Development - Support builds and owns end-to-end learning programs that prepare Shopify Support teams to deliver effective merchant experiences in a fast-changing, AI-driven environment. The role uses performance data and advisor feedback to identify learning needs, develops content for both people and AI tools, evaluates program outcomes, and sets quality standards through hands-on work.
Key Details
Top Skills Required
Posted 9 days ago
Shopify is hiring Technical Recruiters to recruit engineering talent across pipeline and specialized hiring. The role owns the full recruitment lifecycle, from intake and sourcing through interviews, offers, and closing, while partnering with hiring leaders, delivering candidate experiences, and using AI and data to improve recruiting practices.
Key Details
Top Skills Required
Posted a month ago
The Senior Treasury Analyst will manage Shopify’s global treasury operations, including liquidity, investments, cash forecasting and reporting, while improving processes and controls. The role also supports foreign exchange and hedging, banking administration, compliance, business continuity, and the use of AI and technology to automate workflows and build treasury tools.
Key Details
Top Skills Required
Top Benefits
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