Explore 29 Jobs at ServiceNow
Open Positions at ServiceNow
Posted a day ago
The Senior Solution Architect will advise ServiceNow’s strategic customers on enterprise architecture, translate business needs into platform solutions, and lead architecture and design engagements. The role also involves executive-level communication, customer workshops, thought leadership, and developing best practices and architecture strategies.
Key Details
- full time Jobs
- $100,000 - $200,000 per year
- 15+ years experience
Top Skills Required
Top Benefits
Posted 4 days ago
The Staff Incident Response Engineer supports ServiceNow’s commercial and regulated customer environments in Canada by monitoring security systems, investigating and responding to incidents, and coordinating response through closure. Responsibilities include forensic analysis and reporting, threat hunting, maintaining security playbooks and baselines, supporting audits and investigations, and deploying security solutions; the role also participates in an on-call rotation.
Key Details
- full time Jobs
- $109,400 - $191,500 per year
- 6+ years experience
Top Skills Required
Top Benefits
Posted 6 days ago
The Staff Applied Research Scientist will investigate ambiguous challenges in enterprise AI-agent behavior, then design, build, train, and evaluate agents and prototypes against real customer workflows. The role also sets technical direction, shapes research and product evaluation priorities, mentors researchers and interns, and represents the work through publications, talks, and open-source contributions.
Key Details
- full time Jobs
- 3+ years experience
Top Skills Required
Posted 8 days ago
The Staff Compliance Analyst contributes to ServiceNow’s certification strategy by maintaining existing third-party assurance programs, assessing new programs, monitoring controls, and driving compliance testing. Responsibilities include supporting audits, government cybersecurity requirements, risk assessments, customer inquiries, and improvements to GRC tools and processes.
Key Details
- full time Jobs
- $103,300 - $180,800 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 8 days ago
The Staff Information Security Analyst represents ServiceNow’s security organization in customer-facing security matters, triaging and investigating cases and incidents while coordinating with customers and internal teams. The role also improves security processes and documentation, delivers security training, develops AI-based automation, and participates in an after-hours on-call rotation.
Key Details
- full time Jobs
- $109,400 - $191,500 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 11 days ago
The Senior Machine Learning Engineer designs, builds, and operates production optimization applications and model-driven systems. Responsibilities include developing algorithms and evaluation pipelines, directing and validating AI coding agents, ensuring production reliability, and working with customers and cross-functional teams to deliver solutions.
Key Details
- full time Jobs
- 5+ years experience
Top Skills Required
Posted 11 days ago
The Staff Site Reliability Engineer will set technical direction for reliability and release quality across multiple teams while building cloud-native platforms, automation, and Kubernetes-based test infrastructure. Responsibilities include improving CI/CD validation, observability, resilience, and deployment safety, resolving complex platform challenges, leading architecture discussions, and mentoring engineers.
Key Details
- full time Jobs
- $109,400 - $191,500 per year
- 3+ years experience
Top Skills Required
Top Benefits
Posted 13 days ago
The Staff Research Scientist will advance research into enterprise agentic AI, focusing on agents’ knowledge reuse and continuous learning, resilience, safety, and data privacy. The role includes setting and executing research agendas, producing influential publications, developing high-quality research software, testing ideas in deployed enterprise systems, and influencing product and engineering decisions.
Key Details
- full time Jobs
- 2+ years experience
Top Skills Required
Posted 13 days ago
The Staff Research Scientist will conduct research advancing enterprise agentic AI, including agent learning, memory, resilience, safety, and privacy, and test hypotheses using real-world deployments. The role requires setting a research agenda, publishing influential work, developing high-quality research software, and influencing technical decisions across research, product, and engineering teams.
Key Details
- full time Jobs
- 2+ years experience
Top Skills Required
Posted 18 days ago
The Staff Database Engineer supports production stability across ServiceNow’s customer applications and infrastructure, focusing on database troubleshooting, performance analysis, and incident resolution. Responsibilities include leading root-cause analysis for large PostgreSQL and MariaDB fleets, building observability and automation, influencing cloud infrastructure decisions, and mentoring teams. The role also requires database performance expertise, Unix/Linux skills, and experience with distributed applications and cloud platforms.
Key Details
- full time Jobs
- $109,400 - $191,500 per year
- 3+ years experience
Top Skills Required
Top Benefits
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