Explore 4 Jobs at Quince

Site Merchandising Specialist

Quince

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Site Merchandising Specialist manages regional on-site content and merchandising across web, mobile, and app environments in French and English. Responsibilities include homepage and collection landing page updates, CMS publishing, campaign support, site quality assurance, and using performance metrics to improve customer engagement and conversion.

Customer Experience Specialist

Quince

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Customer Experience Specialist represents Quince across chat, email, phone, and social channels, handling customer interactions and resolutions from start to finish. The role requires strong product knowledge, accurate and efficient service, and identifying recurring customer issues and opportunities to improve. It is a hybrid position requiring four onsite days per week after training, including weekend work.

Customer Experience Specialist - French Bilingual

Quince

Toronto, Ontario, CA (Hybrid)

Posted 2 months ago

The Customer Experience Specialist supports Quince customers in French and English through chat, email, phone, and social channels. The role owns customer interactions, resolves issues with empathy, uses service tools, shares recurring customer insights, and builds product knowledge to improve customer experience and loyalty.

Head of Merchandising - CPG, Canada

Quince

Toronto, Ontario, CA (Hybrid)

Posted 10 months ago

The Head of Merchandising, CPG Canada will own the end-to-end merchandising strategy and performance for Quince’s Canadian consumer packaged goods categories, including health and wellness, beauty, fragrance, and food and beverage. Responsibilities include managing assortment and launches, meeting Canadian regulatory requirements, driving revenue and margins through data analysis, coordinating with cross-functional teams and vendors, and developing site merchandising and category growth strategies.