Explore 5 Jobs at Portless

Controller

Portless

CA (Remote)

Posted 22 days ago

The Controller will own Portless's end-to-end accounting, including multi-entity close, billing and collections, cash management, audit and diligence, tax coordination, and financial controls. The role leads and develops an accounting team while building scalable processes and partnering with data and engineering teams in a global, remote setting.

Director, New Business Sales

Portless

CA (Remote)

Posted a month ago

The Director of New Business Sales leads a team of seven Account Executives responsible for winning new customers across SMB and Mid-Market segments. The role owns hiring, coaching, forecasting, deal strategy, sales process development, and CRM discipline, while partnering cross-functionally and supporting sales cycles across global markets.

Director (Head) of Customer Success Management

Portless

CA (Remote)

Posted 2 months ago

The Director (Head) of Customer Success Management owns Portless’s post-launch merchant relationships and leads the Customer Success Management function across onboarding, lifecycle, retention, and expansion. The role builds the team, coverage models, playbooks, forecasts, and operating systems to improve retention and merchant outcomes, while coordinating with Operations, Product, Sales, Technical Solutions, and RevOps.

Customer Success Manager

Portless

CA (Remote)

Posted 2 months ago

The Customer Success Manager owns a portfolio of merchants and guides them through adoption, value realization, expansion, and renewal. Responsibilities include monitoring operational performance, leading strategic reviews, identifying service opportunities, mitigating churn risks, managing escalations, and advocating for merchants across internal teams.

Business Development Representative

Portless

CA (Remote)

Posted 3 months ago

The Business Development Representative will build Portless’s outbound sales pipeline by identifying, engaging, and qualifying DTC ecommerce brands across SMB, mid-market, and enterprise segments. Responsibilities include high-volume multichannel prospecting, researching accounts, collaborating with Account Executives, maintaining HubSpot records, and helping refine the outbound sales playbook.