Explore 20 Jobs at Activate Games

Customer Care Representative

Activate Games

Winnipeg, Manitoba, CA

Posted a day ago

The Customer Care Representative supports North American customers as the first point of contact, handling inquiries, calls, complaints, appointments, and complex customer issues across phone, chat, email, and social media. The role also involves status reporting, data entry, research, and explaining services to support customer satisfaction, retention, and sales.

Game Facilitator

Activate Games

Calgary, Alberta, CA

Posted 10 days ago

The Game Facilitator guides players through check-in and gameplay while helping maintain smooth store operations. Responsibilities include customer assistance, game facilitation and troubleshooting, handling transactions, and maintaining a clean, safe facility.

Game Facilitator

Activate Games

Winnipeg, Manitoba, CA

Posted 15 days ago

The Game Facilitator guides customers through check-in and gameplay, assists with technical issues, and helps keep the facility clean, safe, and operational. The role also includes handling transactions, answering inquiries, maintaining equipment and inventory, and delivering a positive customer experience.

Game Facilitator

Activate Games

Pickering, Ontario, CA

Posted 16 days ago

The Game Facilitator guides customers through check-in and gameplay, supports customers with game challenges and malfunctions, and helps maintain the facility. The role also includes processing transactions, answering inquiries, cleaning and disinfecting areas, and supporting inventory checks.

Game Facilitator

Activate Games

Toronto, Ontario, CA

Posted 22 days ago

The Game Facilitator guides customers through check-in and gameplay, supports customers and handles game malfunctions, and helps keep the facility clean, stocked, and operational. The role also involves processing payments, answering customer inquiries, and creating an energetic, welcoming customer experience.

Team Lead

Activate Games

Calgary, Alberta, CA

Posted 23 days ago

The Team Lead oversees shift operations at Activate’s Calgary North East store, providing an exceptional customer experience while supporting and coaching Game Facilitators. Responsibilities include handling customer inquiries and escalations, troubleshooting technical and booking issues, managing cash and invoices, delegating staff tasks, and overseeing maintenance and inventory.

Team Lead

Activate Games

Mississauga, Ontario, CA

Posted 23 days ago

The Team Lead oversees shift operations at Activate's Mississauga store, delivering a strong customer experience while guiding and coaching Game Facilitators. Responsibilities include handling customer needs and escalations, managing cash and invoices, delegating team and maintenance tasks, and tracking inventory to keep the facility operational.

Game Facilitator

Activate Games

Regina, Saskatchewan, CA

Posted a month ago

The Game Facilitator guides customers through check-in, supports them during gameplay, and helps keep the Regina store operating smoothly. Responsibilities include facilitating games, processing customer transactions, addressing game malfunctions, and maintaining the cleanliness and presentation of the facility.

Game Facilitator

Activate Games

Burlington, Ontario, CA

Posted a month ago

The Game Facilitator guides customers through check-in and gameplay, provides assistance during games, and helps maintain the facility and equipment. The role also includes processing customer payments, answering inquiries, cleaning, and supporting inventory checks at Activate’s Burlington store.

Game Facilitator

Activate Games

Dartmouth, Nova Scotia, CA

Posted a month ago

The Game Facilitator guides customers through check-in and gameplay, provides assistance with games and technical malfunctions, and maintains a clean, functional facility. The role also includes processing transactions, answering customer questions, and supporting inventory and equipment upkeep.