Explore 15 Jobs at Northwestel

Combination Technician - Outside Plant Service Technician

Northwestel

Yellowknife, Northwest Territories, CA

Posted 12 days ago

The Combination Technician installs, maintains, repairs, and restores telecommunications infrastructure and customer services across fibre, copper, coaxial, internet, voice, data, wireless, and TV systems. Responsibilities include cable splicing, utility locating, customer installations and support, outage response, documentation, safe field work, and travel throughout the operating territory, including remote assignments.

Combination Technician - Outside Plant Service Technician

Northwestel

Whitehorse, Yukon, CA

Posted 19 days ago

The Combination Technician installs, maintains, and repairs outside-plant telecommunications infrastructure and customer telecommunications services across urban, rural, and remote northern communities. Responsibilities include cable splicing, outage restoration, field documentation, customer interaction, safety compliance, and regular travel, including emergency and after-hours work.

Network Ops Control Centre Technician

Northwestel

Yellowknife, Northwest Territories, CA

Posted 21 days ago

The Network Ops Control Centre Technician monitors and maintains Northwestel’s telecommunications network to support reliable service delivery. Responsibilities include surveillance, incident management, troubleshooting, performance analysis, carrier and stakeholder coordination, service testing, reporting, and shift-based operations.

Workforce Coordinator

Northwestel

Yellowknife, Northwest Territories, CA (Hybrid)

Posted 22 days ago

The Workforce Coordinator schedules technicians, manages work orders, allocates resources, and communicates with customers to ensure service appointments meet commitments. The role also coordinates technician travel, supports service order completion and billing validation, resolves workload and scheduling issues with operational teams, and contributes to process improvement and safety compliance.

Mgr, Workforce Mgmt & Capacity Planning

Northwestel

Yellowknife, Northwest Territories, CA

Posted 22 days ago

The Manager of Workforce Management and Capacity Planning leads Northwestel’s centralized Control Centre, coordinating and dispatching installation, repair, and other technical field-service work across its operating area. The role manages workforce scheduling and resource deployment, develops and coaches Control Centre employees, supports skills and training planning, and leads process improvements to meet customer, safety, and operational commitments.

Manager, Network Ops Control Centre

Northwestel

Yellowknife, Northwest Territories, CA

Posted 22 days ago

The NOCC Manager oversees monitoring, maintenance, repair, upgrades, and technical support for Northwestel’s network systems, while leading incident, change, problem, provisioning, and assurance operations. The role leads and develops a team of approximately 16, manages service quality, customer relationships, regulatory reporting, and the departmental budget, and supports network operations outside normal business hours as needed.

Financial Analyst

Northwestel

Whitehorse, Yukon, CA (Hybrid)

Posted 23 days ago

The Financial Analyst supports budgeting, forecasting, monthly financial reporting, and financial analysis for the organization. Responsibilities include building and maintaining forecasts, investigating variances, supporting month- and year-end processes, coordinating budgets across departments, and presenting findings to management.

Manager, Community Relations and Retail Operations

Northwestel

Yellowknife, Northwest Territories, CA

Posted 23 days ago

The Manager, Community Relations and Retail Operations leads Northwestel’s Yellowknife retail store, overseeing sales performance, customer experience, store operations, and employee development. The role also supports local marketing campaigns and customer growth while building relationships with Indigenous organizations, community leaders, businesses, and other stakeholders across the Northwest Territories.

Manager, Core IP Network Planning

Northwestel

Whitehorse, Yukon, CA (Hybrid)

Posted a month ago

The Manager, Core IP Network Planning establishes and maintains mid- and long-range network investment plans aligned with Northwestel’s strategic goals, and develops implementation plans, technology standards, and business cases. The role also manages network capacity and availability, provides design and technical direction and support, and contributes to project implementation and ITIL change management.

Community Service Technician

Northwestel

Nunavut, CA

Posted a month ago

Community Service Technicians maintain Northwestel services in remote communities, providing local customer support and installing, connecting, and servicing telephone, wiring, data, and payphone equipment. The role includes troubleshooting with remote assistance, working with other technicians, and maintaining safe work sites; training is provided.