Explore 10 Jobs at Minga
Open Positions at Minga
Posted 2 days ago
The Support Team Lead runs Minga’s day-to-day customer support operations, leads and coaches Customer Support Representatives, and owns queue management, scheduling, escalations, and service quality. The role is hands-on, handling complex tickets while improving support processes, reporting, documentation, and collaboration across customer success, implementation, product, and engineering teams.
Key Details
- full time Jobs
- 3+ years experience
Top Skills Required
Posted 10 days ago
The Director, Marketing & Growth leads Minga’s multidisciplinary marketing team and owns demand generation, paid performance, pipeline delivery, and customer acquisition. The role is accountable for improving funnel performance and unit economics, managing marketing spend and attribution, and partnering with Sales, RevOps, Product, Finance, and customer teams to drive revenue and retention.
Key Details
- full time Jobs
- $160,000 - $190,000 per year
- 6+ years experience
Top Skills Required
Top Benefits
The SDR owns Minga’s top-of-funnel sales activity, including researching prospects, conducting inbound and outbound outreach, nurturing contacts, and setting qualified meetings for the Account Executive team. The role also collaborates with Sales and Marketing to build pipeline, improve prospecting practices, and contribute to revenue growth.
Key Details
- full time Jobs
- 1+ years experience
Top Skills Required
Top Benefits
Posted 2 months ago
Minga is hiring a Senior Data Engineer to own and improve its data platform supporting more than 2,000 schools. The role includes managing ingestion pipelines, Snowflake and Metabase, data modeling, orchestration, data quality, access controls, privacy standards, cost management, and analytics platform migration while partnering with internal teams and enabling analyst self-service.
Key Details
- full time Jobs
- $130,000 - $160,000 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted 2 months ago
The Manager, Customer Implementation leads and develops a team of Implementation Managers responsible for taking school and district customers from contract through launch, training, and handoff to Account Management. The role oversees implementation capacity, project prioritization, playbook and tooling development, technical integrations, performance tracking, and cross-functional partnerships.
Key Details
- full time Jobs
- $94,500 - $121,500 per year
- 5+ years experience
Top Skills Required
Posted 2 months ago
The Account Executive owns the full new-business sales cycle for Minga, from prospecting and discovery through contract signature, including expansion opportunities and clean handoffs to Implementation. The role focuses on building pipeline, managing complex multi-stakeholder sales, delivering tailored demonstrations, navigating procurement, and closing new district and school accounts.
Key Details
- full time Jobs
- $75,000 - $87,500 per year
- 3+ years experience
Top Skills Required
Posted 2 months ago
The Implementation Manager owns the process of moving newly signed schools and districts from contract through technical setup, training, go-live, and handoff to the Account Manager. Responsibilities include project planning, rostering and data configuration, customer training, go-live readiness, special projects, product upgrades, and serving as a subject matter expert for customers and internal teams.
Key Details
- full time Jobs
- $54,000 - $85,000 per year
- 2+ years experience
Top Skills Required
Posted 2 months ago
The Account Manager owns customer relationships from implementation handoff through renewals, with responsibility for adoption, account health, business reviews, renewal forecasting, and closing upsells. The role serves as a first-line escalation point, builds customer advocacy, and partners with Account Executives on expansions. The position is open to internal applicants only and may be based at the Kelowna headquarters or remotely.
Key Details
- full time Jobs
- $59,500 - $160,000 per year
- 3+ years experience
Top Skills Required
Posted 2 months ago
The Manager, Account Management leads and develops a team of Account Managers responsible for retention, expansion, and customer health in a B2B SaaS environment. The role owns team GRR and NRR outcomes, renewal forecasting, account-risk management, playbook and process development, coaching, and cross-functional collaboration with Sales, Implementation, Marketing, and Product.
Key Details
- full time Jobs
- $94,500 - $108,500 per year
- 5+ years experience
Top Skills Required
Posted 2 months ago
The Director, Account Management leads Minga’s post-sale commercial motion, owning customer retention, expansion, customer health, and GRR/NRR performance. The role manages two Account Management managers, develops segmentation and retention strategies, leads customer advocacy and business review programs, and partners with Sales, Product, Marketing, Customer Experience, and Implementation.
Key Details
- full time Jobs
- $165,000 - $205,000 per year
- 5+ years experience
Top Skills Required
Top Benefits
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