Explore 3 Jobs at Linear

Product Support Specialist, Eastern/Central Time

Linear

Eastern or Central Time, CA (Remote)

Posted a day ago

The Product Support Specialist supports Linear customers through onboarding, account setup, troubleshooting, and discovery of product features and integrations. The role investigates and reproduces bugs, partners with engineering on documentation, surfaces customer feedback to inform product decisions, and leads projects to improve support and product operations.

Senior / Staff Product Designer

Linear

CA (Remote)

Posted 9 months ago

Linear is seeking a Senior/Staff Product Designer to join their fully remote team, focused on planning and building products with exceptional quality. Key responsibilities involve pairing closely with engineering and product to lead roadmap projects from inception to completion, creating high-fidelity visuals, and refining user flows. The ideal candidate must possess robust design skills, sharp product thinking, and at least 7 years of software design experience.

Product Support Specialist, Pacific/Mountain Time

Linear

CA (Remote)

Posted 10 months ago

The Product Support Specialist at Linear will be responsible for end-to-end customer engagement, including onboarding, debugging issues, and investigating support tickets across various channels like email and Slack. Key duties involve partnering with engineering to document bugs and surfacing customer feedback trends to inform product decisions. This role requires strong communication skills and the ability to troubleshoot technical issues, though it is explicitly noted not to be a product engineering position.