Posted 4 days ago
The Virtual Receptionist answers patient calls for healthcare and wellness clinics, manages appointments and invoicing in Jane, and coordinates with Virtual Assistants to ensure questions and follow-ups are handled. The role also protects patient information under PIPEDA and HIPAA standards and helps test AI tools that may improve clinic workflows. It is fully remote in Canada and requires at least three years of healthcare or wellness clinic administrative experience.
Posted 4 days ago
The Virtual Assistant provides remote front-desk and administrative support to a portfolio of healthcare and wellness clinics, managing inboxes, calendars, bookings, billing, charting, and patient communications in Jane. The role also maintains accurate and secure records, tracks follow-ups across clinics, and contributes clinic experience and feedback on AI tools to help develop Jane's Services offering.
Posted 9 days ago
The Cloud Security Engineer will help build and mature Jane’s platform security function by hardening cloud infrastructure, CI/CD pipelines, and container systems. Responsibilities include improving cloud security posture and remediation workflows, embedding security controls into developer workflows, shaping AI security standards and tooling, and participating in on-call incident response.
Posted 10 days ago
Jane is seeking an Intermediate Graphic Designer for a 12-month contract covering parental leave. The role produces and maintains marketing creative across social, web, email, campaigns, and partner materials; designs landing pages with Figma and WordPress; supports HubSpot email components and templates; and explores responsible AI use to improve production workflows.
Posted 11 days ago
The Web Marketing Manager owns Jane’s marketing website strategy, including information architecture, navigation, page strategy, and a roadmap tied to business growth. The role connects customer insight and performance data to organic and answer-engine visibility, experimentation, and collaboration with product marketing, brand, content, design, and web platform teams.
Posted 11 days ago
The Senior Development Manager will lead and coach a small, experienced engineering team exploring AI approaches to help developers build and ship software more efficiently. The role champions AI-assisted development across the engineering organization, partners with product teams to understand their workflows, and establishes measures of progress while maintaining software quality.
Posted 12 days ago
The Market Owner is responsible for the end-to-end strategy and outcomes for Jane’s Canadian Manual Therapy and Mental Health markets. The role builds customer and market understanding, sets and tracks performance goals, develops go-to-market plans, represents practitioners internally across Product, Marketing, and Customer teams, and identifies growth opportunities.
Posted 13 days ago
The Senior People Partner supports Jane’s Marketing, Product, and Design teams as a strategic, hands-on advisor to leaders and employees. Responsibilities include workforce and succession planning, organizational design, change management, career development, employee relations, culture and belonging, and broader People initiatives, while using AI to automate recurring tasks.
Posted 13 days ago
The Customer Support Representative supports clinics using Jane’s practice management platform through high-volume phone, chat, and video interactions. Responsibilities include product demonstrations, onboarding, troubleshooting, and guiding customers through complex features while delivering a high-quality customer experience.
Posted 23 days ago
This role focuses on building tools and shared infrastructure to accelerate developer productivity at Jane, a SaaS company. The Senior Developer will design systems that leverage AI-augmented development, improve developer experience, and enable scalable agentic workflows across the engineering organization.
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