Posted 19 days ago
The Helpdesk Support Representative provides first-level technical support to clients and their suppliers across AMER, EMEA, and APAC. Responsibilities include handling and qualifying requests, resolving and documenting tickets, escalating complex incidents, and communicating with customers throughout the resolution process.
Posted 19 days ago
The Helpdesk Support Representative provides first-line technical support to customer and supplier users across AMER, EMEA, and APAC through phone, email, and ticketing channels. Responsibilities include analyzing and resolving tickets, troubleshooting issues, escalating complex incidents, and keeping customers updated throughout resolution.
Posted 2 months ago
The Alliances & Partners Manager will manage strategic AMER partners, expand the partner network, and help scale regional sales and delivery capabilities. Responsibilities include enforcing partner strategy, supporting go-to-market and business development initiatives, coordinating with internal teams, recruiting partners, and building long-term strategic relationships. The role requires approximately 30% travel and follows a hybrid model with three office days per week.
Posted 2 months ago
Ivalua recherche un Responsable des alliances et des partenariats pour développer et gérer son réseau de partenaires stratégiques dans la région des Amériques. Le poste comprend la mise en œuvre de la stratégie partenaires, le soutien aux équipes commerciales et de développement commercial, le recrutement de nouveaux partenaires et l’établissement de relations durables. Des déplacements professionnels d’environ 30 % sont requis.
Posted 3 months ago
The Customer Marketing Manager will develop and execute multichannel marketing programs to drive customer adoption, loyalty, and expansion in the AMER region. Responsibilities include managing customer advocacy, lifecycle marketing, upsell/cross-sell initiatives, and strategic events to enhance engagement and brand loyalty.
Posted 3 months ago
The Customer Marketing Manager will develop and lead multichannel marketing activities in the AMER region to increase customer adoption, loyalty, and upsell opportunities. They will collaborate with Customer Success, Field Marketing, and Sales teams to create targeted campaigns, manage customer events, and leverage customer insights to drive engagement and brand loyalty.
Posted 3 months ago
The Customer Marketing Manager will develop and execute multichannel marketing strategies in the AMER region to drive customer adoption, loyalty, and upsell opportunities. Responsibilities include creating customer success campaigns, managing reference programs, organizing user groups, and collaborating with Sales, Customer Success, and Product teams to align marketing initiatives with business goals.
Posted 3 months ago
Ivalua is seeking a Field Marketing Manager to drive targeted marketing initiatives in Canada, focusing on lead generation and brand awareness through events and Account-Based Marketing (ABM) strategies. The role involves planning and executing high-impact field events, collaborating with sales teams, and managing marketing budgets to align with commercial objectives.
Posted 3 months ago
The Field Marketing Manager will lead marketing initiatives for the Canada region, driving demand generation and brand awareness through targeted field events, digital campaigns, and Account-Based Marketing (ABM) strategies. This role requires planning and executing high-impact events, collaborating with sales teams, and analyzing campaign performance to optimize ROI.
Posted 3 months ago
The Field Marketing Manager will lead marketing initiatives for the Canada region, driving demand generation and brand awareness through targeted field events, digital campaigns, and Account-Based Marketing (ABM) strategies. This role will execute high-impact events, manage ABM programs, and collaborate closely with sales teams to align marketing efforts with regional sales goals.
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